Support » Plugin: Spocket » Most precious service in the Internet

  • spixmaster

    (@spixmaster)


    I mainly write this review because the support solved a technical issue I had concerning connecting the shop with Spocket. I can tell you that their support is amazing. I asked for help on sunday and they even replied although it was weekend. In general, they answer very, very fast but only if you use the support chat.

    Unfortunately, the do not reply on their email [ email deleted ] but if you know that they are active in the chat as described above it does not matter that much. It is really like instant messaging and it is awesome.

    Finally, I got the notification that my problem was solved on wednesday noon. I took 3 days but as I am a developer myself I know that you first need to find the root of the problem which can take some time. Nevertheless, they informed me every day that they are still working on the problem and will answer as soon as they have the solution.

    I am very grateful for their service and I truly admire their engagement!

    • This topic was modified 3 months ago by spixmaster.
    • This topic was modified 3 months ago by Jan Dembowski. Reason: Deleted link and email
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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @spixmaster Thanks for the review but please keep it to your words here only. No links or links to images. That’s not permitted in reviews and I have removed yours.

    Also please do not publish any emails again. I’ve deleted that as well.

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