Support » Plugin: Simple Membership » More work than expected; add-on license key doesn't work

  • There’s a lot more to do to set up than I thought. No biggie. I set it up.

    I chose to buy the form builder add on and the license key didn’t work. I’m using it to run a business and I expect immediate results. A short delay of a half an hour to an hour for the license key to activate is tedious, but not completely unexpected. That’s not what happened. An hour later, still not working.

    Once my license key is active, I will change my review accordingly.

    Update: The add-on problem didn’t rest upon the shoulders of the developers. It was caused by my web hosting company. I recommend finding out if your web host allows membership plugins before purchasing any.

    Their customer service was totally the opposite of what I experienced with all the comments I have read. They told me that I will get my money back if I cannot get the add-on to work. I will update you when my money is returned to me.

    Another update: The money is in the process of being returned to be. Paypal sent me a receipt stating that it will be available in 3-4 business days.

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Viewing 3 replies - 1 through 3 (of 3 total)
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