Support » Plugin: The Events Calendar » Month & List View Problem

  • Hi,

    I’ve got two problems, one in the month view and one in the list view.
    My site is in italian. In month view the “Events for March 2017” and the names of the months at the bottom change language: sometimes they’re in italian, sometimes in english. There is no obvious parameter for this change.

    About the list view: if I click on that it shows the error “page not found”

    How do I fix those? Thanks!

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Caroline

    (@tribecari)

    Hi @khorayn,

    Thanks for reaching out and sorry for the trouble! Iโ€™m happy to help troubleshoot this with you to see whatโ€™s happening.

    First of all, please make sure you are using the latest version of our plugins. Once youโ€™ve done that, will you please follow the steps outlined in this article? This will allow us to determine if there is a problem in our plugin or a conflict with the theme or other installed plugins.

    Letโ€™s start there and see what we find!

    Hi,

    yes I’m using the latest version of the plugin (4.4.2) and I tested for conflicts but nothing came of it, so the problem it’s not caused by that!
    Any suggestions?

    Thanks!

    Hey,

    Thanks for using The Events Calendar, I’m happy to help! In order to help, I would like to get some more information from you, if I can:

    Can you send me a link to your site so I can see this firsthand? I can often be more helpful in giving solutions to problems I can see and interact with. ๐Ÿ™‚

    Thanks!
    Shelby ๐Ÿ™‚

    • This reply was modified 2 years, 11 months ago by shelbelliott.

    Hi,

    here’s the link of the website: http://www.ilcenacolodeisiciliani.it/

    It’s in italian, if you want to see the calendar click on “PROGRAMMI SOCIALI”, then month view is “vedi come MESE” and list view is “vedi come ELENCO”.
    When you click on list view, you’ll see this words: “Non trovato. Spiacente, ma la pagina richiesta non esiste. Forse fare una ricerca potrebbe aiutare.”
    It means: “Page not found. Sorry but the page you requested doesn’t exist. You could try and search it.”

    Thanks for your time!

    Hi,

    any news about this?? I need it fixed and I have really no idea how to do it.
    Can please somebody help?

    Thanks!

    Hi @khorayn,

    Do you happen to have a caching plugin active? Also, who is your host?

    Best,

    Shelby ๐Ÿ™‚

    Hi Shelby,

    no chaching plugin active and the host is Register!

    Thanks!

    • This reply was modified 2 years, 8 months ago by khorayn.

    Hey @khorayn,

    I’m happy to help out here. If you’re still having this issue, please keep reading below.:)

    Because I’m unable to replicate this issue on my testing server, this seems that it may be a theme or plugin conflict. Would you please work through the steps here to test for a conflict? This will help me be able to better assist you. ๐Ÿ™‚

    Let me know what you find out & we’ll go from there!

    Best,
    Shelby ๐Ÿ™‚

    Hi Shelby,

    I already did it, because I had this problem since the moment I activated the plugin!
    I tested for conflicts some months ago, there’s been two updates of the event calendar plugin since and still nothing has changed!

    Thanks,
    Khorayn

Viewing 9 replies - 1 through 9 (of 9 total)
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