• When trying to place an order, the following error message appears:

    There was an error processing your order. Please check for any charges in your payment method and review your order history before placing the order again.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter danztric

    (@danztric)

    Ok, Something clearly broke in the latest 8.0.0 update. I have not been able to find what exactly, but rolling back to 7.10 fixed the issue. Will be waiting for a more stable release that addresses a fix for this issue.

    Plugin Support Femi

    (@femiyb)

    Hello @danztric

    There were a few issues noted in the version 8.0.0 release, and we had advised downgrading to version 7.1.0

    However, our developers are working on a beta release that fixes these issues. I will share this beta fix with you later today.

    Thanks.

    Plugin Support Femi

    (@femiyb)

    Hello @danztric

    As mentioned, our developers provided a beta release that fixes these issues. You can download the beta fix here.

    We would appreciate some feedback on this beta fix.

    Thank you.

    Regards,
    Femi

    Plugin Support Femi

    (@femiyb)

    Hi @danztric ,

    Thanks again for your reports and patience regarding this issue.
    We’re happy to confirm that this has been addressed in version 8.0.1.

    If you’re still experiencing the issue:

    • Please make sure you’ve updated to version 8.0.1.
    • Clear any relevant caches after the update.
    • If the issue persists, please reach out so we can assist further.

    Thanks for your cooperation and for helping us track this down!

    Regards,
    Femi

    Thread Starter danztric

    (@danztric)

    Hi Femi, I have tested 8.0.1. but the error message is still there. I rolled back to 7.10 again and the problem disappears instantly. I cleared the cache when testing. Any ideas?

Viewing 5 replies - 1 through 5 (of 5 total)
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