• Resolved teamf

    (@teamf)


    Hi, We recently reinstalled Dokan Lite and Dokan Pro on our fresh site. Sicne reinstallation, we cannot add products from the front end (Vendor). We get the following error. ‘Error! Your Moip account isn’t active yet. Please connect to Moip first! Connect to Moip’

    The only payment option we have enabled is Dokan Stripe Connect, nothing about MOIP.

    HELP please! thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Nazmul Hassan

    (@nazmulhassann20)

    Hello @teamf,

    Please avoid discussing paid functionality in this forum else, the thread or account can be blocked by the moderator of this forum. If you have created a support ticket to us then we will reply there. Kindly allow us some time.

    Cheers!

    Ok will do but I have several tickets open and responses have gotten quite slow now on support tickets

    Plugin Support Nazmul Hassan

    (@nazmulhassann20)

    Hello @teamf,

    You have created two new tickets at 9 AM and 30 mins ago today. We always try to reply to all the tickets within 24 hours and please note that there is a time-zone difference issue. Please keep patience. We have to maintain a queue to provide support.

Viewing 3 replies - 1 through 3 (of 3 total)
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