Support » Plugin: Jetpack by WordPress.com » Module "deactivate" buttons not showing up

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  • Plugin Contributor Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Could you make sure that you’re logged in with an administrator account, and with the admin account you used to make the connection to WordPress.com in the first place?

    Let me know if this helps.

    Yes, this is the administrator account (actually the only account right now). I havent deleted the plugin for a fresh install yet. Should I try that?

    Plugin Contributor Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Could you try to disconnect, then reconnect to WordPress.com thanks to the buttons at the top of the Jetpack menu?

    That got it! Thanks! Not sure what happened. Perhaps a different plugin created an issue.

Viewing 4 replies - 1 through 4 (of 4 total)
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