Support » Fixing WordPress » ModSecurity: XML parser error/REQBODY_ERROR

  • Hello everybody,

    I have a problem, our homepage is not available and I got the message: HTTP Error
    500

    The error logs shows following:

    06.01.2022 14:41:11 txmarine.com [client 150.158.33.0] [client 150.158.33.50] ModSecurity: XML parser error: XML: Failed parsing document. [hostname "txmarine.com"] [uri "/xmlrpc.php"] [unique_id "Ydbxd2At7NT1iVEahyN_HAAAI_0"]
    06.01.2022 14:41:11 txmarine.com [client 150.158.33.0] [client 150.158.33.50] ModSecurity: Warning. Match of "eq 0" against "REQBODY_ERROR" required. [file "/opt/RZapache/conf/modsecurity.conf"] [line "60"] [id "200002"] [msg "Failed to parse request body."] [data "XML parser error: XML: Failed parsing document."] [severity "CRITICAL"] [hostname "txmarine.com"] [uri "/xmlrpc.php"] [unique_id "Ydbxd2At7NT1iVEahyN_HAAAI_0"]
    06.01.2022 14:41:17 txmarine.com [client 150.158.33.0] [client 150.158.33.50] ModSecurity: XML parser error: XML: Failed parsing document. [hostname "txmarine.com"] [uri "/xmlrpc.php"] [unique_id "Ydbxfd-moecUl7CQTiA23AAACLo"]
    06.01.2022 14:41:17 txmarine.com [client 150.158.33.0] [client 150.158.33.50] ModSecurity: Warning. Match of "eq 0" against "REQBODY_ERROR" required. [file "/opt/RZapache/conf/modsecurity.conf"] [line "60"] [id "200002"] [msg "Failed to parse request body."] [data "XML parser error: XML: Failed parsing document."] [severity "CRITICAL"] [hostname "txmarine.com"] [uri "/xmlrpc.php"] [unique_id "Ydbxfd-moecUl7CQTiA23AAACLo"]
    06.01.2022 14:41:23 txmarine.com [client 150.158.33.0] [client 150.158.33.50] ModSecurity: XML parser error: XML: Failed parsing document. [hostname "txmarine.com"] [uri "/xmlrpc.php"] [unique_id "Ydbxg9W8ra-MTzwJDNi43QAAKtU"]
    06.01.2022 14:41:23 txmarine.com [client 150.158.33.0] [client 150.158.33.50] ModSecurity: Warning. Match of "eq 0" against "REQBODY_ERROR" required. [file "/opt/RZapache/conf/modsecurity.conf"] [line "60"] [id "200002"] [msg "Failed to parse request body."] [data "XML parser error: XML: Failed parsing document."] [severity "CRITICAL"] [hostname "txmarine.com"] [uri "/xmlrpc.php"] [unique_id "Ydbxg9W8ra-MTzwJDNi43QAAKtU"]
    08.01.2022 06:47:51 txmarine.com [client 94.102.15.0] AH01797: client denied by server configuration: /home/strato/http/power/rid/96/90/51389690/htdocs/.env~
    08.01.2022 06:47:51 txmarine.com [client 94.102.15.0] AH01797: client denied by server configuration: /home/strato/http/power/rid/96/90/51389690/htdocs/.env~
    10.01.2022 09:26:52 txmarine.com [client 2001:16b8:6800::] AH01215: PHP Fatal error:  Uncaught Error: Call to undefined function wp_check_php_mysql_versions() in /mnt/web011/d0/90/51389690/htdocs/wp-settings.php:37: /home/strato/http/power/rid/96/90/51389690/htdocs/wp-login.php
    10.01.2022 09:26:52 txmarine.com [client 2001:16b8:6800::] AH01215: Stack trace:: /home/strato/http/power/rid/96/90/51389690/htdocs/wp-login.php
    10.01.2022 09:26:52 txmarine.com [client 2001:16b8:6800::] AH01215: #0 /mnt/web011/d0/90/51389690/htdocs/wp-config.php(116): require_once(): /home/strato/http/power/rid/96/90/51389690/htdocs/wp-login.php
    10.01.2022 09:26:52 txmarine.com [client 2001:16b8:6800::] AH01215: #1 /mnt/web011/d0/90/51389690/htdocs/wp-load.php(50): require_once('/mnt/web011/d0/...'): /home/strato/http/power/rid/96/90/51389690/htdocs/wp-login.php
    10.01.2022 09:26:52 txmarine.com [client 2001:16b8:6800::] AH01215: #2 /mnt/web011/d0/90/51389690/htdocs/wp-login.php(12): require('/mnt/web011/d0/...'): /home/strato/http/power/rid/96/90/51389690/htdocs/wp-login.php
    10.01.2022 09:26:52 txmarine.com [client 2001:16b8:6800::] AH01215: #3 {main}: /home/strato/http/power/rid/96/90/51389690/htdocs/wp-login.php
    10.01.2022 09:26:52 txmarine.com [client 2001:16b8:6800::] AH01215:   thrown in /mnt/web011/d0/90/51389690/htdocs/wp-settings.php on line 37: /home/strato/http/power/rid/96/90/51389690/htdocs/wp-login.php
    10.01.2022 09:26:54 txmarine.com [client 2001:16b8:6800::] AH01215: PHP Fatal error:  Uncaught Error: Call to undefined function wp_check_php_mysql_versions() in /mnt/web011/d0/90/51389690/htdocs/wp-settings.php:37: /home/strato/http/power/rid/96/90/51389690/htdocs/wp-login.php
    10.01.2022 09:26:54 txmarine.com [client 2001:16b8:6800::] AH01215: Stack trace:: /home/strato/http/power/rid/96/90/51389690/htdocs/wp-login.php
    10.01.2022 09:26:54 txmarine.com [client 2001:16b8:6800::] AH01215: #0 /mnt/web011/d0/90/51389690/htdocs/wp-config.php(116): require_once(): /home/strato/http/power/rid/96/90/51389690/htdocs/wp-login.php
    10.01.2022 09:26:54 txmarine.com [client 2001:16b8:6800::] AH01215: #1 /mnt/web011/d0/90/51389690/htdocs/wp-load.php(50): require_once('/mnt/web011/d0/...'): /home/strato/http/power/rid/96/90/51389690/htdocs/wp-login.php
    10.01.2022 09:26:54 txmarine.com [client 2001:16b8:6800::] AH01215: #2 /mnt/web011/d0/90/51389690/htdocs/wp-login.php(12): require('/mnt/web011/d0/...'): /home/strato/http/power/rid/96/90/51389690/htdocs/wp-login.php
    10.01.2022 09:26:54 txmarine.com [client 2001:16b8:6800::] AH01215: #3 {main}: /home/strato/http/power/rid/96/90/51389690/htdocs/wp-login.php
    10.01.2022 09:26:54 txmarine.com [client 2001:16b8:6800::] AH01215:   thrown in /mnt/web011/d0/90/51389690/htdocs/wp-settings.php on line 37: /home/strato/http/power/rid/96/90/51389690/htdocs/wp-login.php
    10.01.2022 10:32:07 txmarine.com [client 13.80.55.0] AH00036: access to /&data=04|01|avira.abraham@maersk.com|f90979b8c29e4ebf1c2908d9d41be136|05d75c05fa1a42e79cf1eb416c396f2d|0|0|637774039220367761|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000&sdata=bymYS96zJ2w+4e4n2r19XBdkcmUkaA2W+IYx4V8NyN4=&reserved=0 failed (filesystem path '/home/strato/http/power/rid/96/90/51389690/htdocs/&data=04|01|avira.abraham@maersk.com|f90979b8c29e4ebf1c2908d9d41be136|05d75c05fa1a42e79cf1eb416c396f2d|0|0|637774039220367761|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000&sdata=bymYS96zJ2w+4e4n2r19XBdkcmUkaA2W+IYx4V8NyN4=&reserved=0')
    10.01.2022 10:32:07 txmarine.com [client 13.80.55.0] AH00036: access to /&data=04|01|avira.abraham@maersk.com|f90979b8c29e4ebf1c2908d9d41be136|05d75c05fa1a42e79cf1eb416c396f2d|0|0|637774039220367761|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000&sdata=bymYS96zJ2w+4e4n2r19XBdkcmUkaA2W+IYx4V8NyN4=&reserved=0 failed (filesystem path '/home/strato/http/power/rid/96/90/51389690/htdocs/&data=04|01|avira.abraham@maersk.com|f90979b8c29e4ebf1c2908d9d41be136|05d75c05fa1a42e79cf1eb416c396f2d|0|0|637774039220367761|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000&sdata=bymYS96zJ2w+4e4n2r19XBdkcmUkaA2W+IYx4V8NyN4=&reserved=0')

    Any ideas?

    Many thanks.

    The page I need help with: [log in to see the link]

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