Title: Modifying order after pre-auth
Last modified: July 17, 2024

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# Modifying order after pre-auth

 *  Resolved [dqr79](https://wordpress.org/support/users/dqr79/)
 * (@dqr79)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/modifying-order-after-pre-auth/)
 * Hello,
   I have the following issue with Woocommerce Square – if a customer uses
   the Square payment gateway for a purchase, it pre-authorizes the payment, but
   occasionally I have to modify the order manually, eg remove an item – which obviously
   decreases the order total. However, i this case, when I capture the payment, 
   the original pre-authorized payment gets captured on Square, not the order total.
   Is there anything I can do to fix this?Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [anastas10s](https://wordpress.org/support/users/anastas10s/)
 * (@anastas10s)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/modifying-order-after-pre-auth/#post-17896234)
 * Hi there [@dqr79](https://wordpress.org/support/users/dqr79/)
 * Best to authorize payment first, then edit (removing the required items), and
   proceed with a refund.
 * I trust that points you in the right direction, but if you have more questions,
   let us know.
 * We’re happy to help.
 *  Thread Starter [dqr79](https://wordpress.org/support/users/dqr79/)
 * (@dqr79)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/modifying-order-after-pre-auth/#post-17896900)
 * Hello anastas,
 * Thank you for your response.
 * Are you saying that the flow I asked about is not gonna work and there is no 
   solution for it, only the refund approach would work?
 *  Plugin Support [Shameem – a11n](https://wordpress.org/support/users/shameemreza/)
 * (@shameemreza)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/modifying-order-after-pre-auth/#post-17897466)
 * Hi [@dqr79](https://wordpress.org/support/users/dqr79/)
 * Yes, you’re correct. If you need to modify the order after pre-authorization,
   the recommended approach is to capture the payment first and then process a refund
   for the removed item.
 * It’s because there isn’t a built-in option to adjust the pre-authorized amount
   at this time. The Square API doesn’t allow for changes to the pre-authorized 
   amount.
 * I hope this clarifies your concern. If you have any other questions, feel free
   to ask.
 *  Plugin Support [Shameem – a11n](https://wordpress.org/support/users/shameemreza/)
 * (@shameemreza)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/modifying-order-after-pre-auth/#post-17917201)
 * Hi [@dqr79](https://wordpress.org/support/users/dqr79/)
 * I’m marking this topic as “resolved” due to recent inactivity. If more assistance
   is needed, feel free to post back here or [open a new topic](https://wordpress.org/support/plugin/woocommerce-square/#new-topic-0).
 * Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Modifying order after pre-auth’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-square/assets/icon-256x256.png?rev=3234354)
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 * 4 replies
 * 3 participants
 * Last reply from: [Shameem – a11n](https://wordpress.org/support/users/shameemreza/)
 * Last activity: [1 year, 8 months ago](https://wordpress.org/support/topic/modifying-order-after-pre-auth/#post-17917201)
 * Status: resolved