Title: Modal not loading
Last modified: August 22, 2016

---

# Modal not loading

 *  Resolved [etech0](https://wordpress.org/support/users/etech0/)
 * (@etech0)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/modal-not-loading/)
 * I have a modal set up on this page [https://goinspire.com/womens-chizuk-mission/](https://goinspire.com/womens-chizuk-mission/)
   that is supposed to pop up when you click “itinerary”, but nothing happens. The
   modal is set to load on that page. Here is the code behind the button:
 * `<a title="Itinerary for Womens Chizzuk Mission" href="#" class="eModal-6"><img
   class="alignleft wp-image-652" alt="ITIN2" src="https://goinspire.com/wp-content/
   uploads/2013/07/ITINERARY-RED2.png" width="220" height="55" /></a>`
 * Can you please advise? Thank you
 * [https://wordpress.org/plugins/easy-modal/](https://wordpress.org/plugins/easy-modal/)

Viewing 14 replies - 16 through 29 (of 29 total)

[←](https://wordpress.org/support/topic/modal-not-loading/?output_format=md) [1](https://wordpress.org/support/topic/modal-not-loading/?output_format=md)
2

 *  Thread Starter [etech0](https://wordpress.org/support/users/etech0/)
 * (@etech0)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/modal-not-loading/page/2/#post-5211061)
 * Hi! I have many modals and uninstalling/deleting would be a big hassle. I updated
   the plugin, edited and saved it. Is there anything else to try besides for uninstalling?
 *  [Who_Dat](https://wordpress.org/support/users/who_dat/)
 * (@who_dat)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/modal-not-loading/page/2/#post-5211062)
 * I’ve been following this, because I’m having the same problems. With 2.0.12, 
   no modals would launch; after updating to 2.0.13, nothing worked at all…I couldn’t
   save modals or changes to the theme. It would SAY they were saved, but they weren’t.
 * I clicked “Uninstall Easy Modal Settings” to totally wipe out the modal database;
   then I deactivated the plugin and deleted it entirely. I reinstalled it, deactivated
   every other plugin, reactivated Easy Modal, and finally it allowed me to edit
   the theme and create a test modal. But the modals still don’t work: not with 
   the simple anchor tag, and not with a button. Click either one, and nothing happens.
 * If it matters, I’m using WordPress 3.9.2.
 *  Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/)
 * (@danieliser)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/modal-not-loading/page/2/#post-5211065)
 * Who dat, sounds like a seperate issue. Please start a new ticket and if possible
   post a link with an example button.
 * Also sounds like your modals are not being loaded. If you set sitewide to off
   then you need to enable your modals either on the pages you want them on or using
   filters.
 *  Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/)
 * (@danieliser)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/modal-not-loading/page/2/#post-5211066)
 * [@etech](https://wordpress.org/support/users/etech/),
 * i am trying to get our old import/export addon working with the new stuff as 
   well. I plan to incorporate it into the free version soon as possible to help
   with these situations.
 * On a side not.
 * If you never clicked the approve button that was there before, and had all your
   modals before upgrading to v2 then the reset, uninstall buttons will only lose
   changes made after you upgraded.
 *  Thread Starter [etech0](https://wordpress.org/support/users/etech0/)
 * (@etech0)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/modal-not-loading/page/2/#post-5211067)
 * I’m not sure what approve button you are talking about
 *  [Who_Dat](https://wordpress.org/support/users/who_dat/)
 * (@who_dat)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/modal-not-loading/page/2/#post-5211068)
 * Let me make sure I understand this: if the modal is set to “Per Page/Post” (which
   it is), you embed it on a page by using one of the examples, such as
 * `<a href="#" class="eModal-1">Open Modal</a>`
 * Is this not correct? I believe this is all I ever did before.
 *  Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/)
 * (@danieliser)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/modal-not-loading/page/2/#post-5211069)
 * [@who_dat](https://wordpress.org/support/users/who_dat/) – Check this out, should
   [help you](http://easy-modal.com/documentation/easy-modal/getting-started#loading)
   get the idea.
 *  [Who_Dat](https://wordpress.org/support/users/who_dat/)
 * (@who_dat)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/modal-not-loading/page/2/#post-5211070)
 * Okay, I missed that you have to enable a modal for that page. So I scrolled down
   and checked the one I wanted to load (the only one there), and updated the page.
   Then I went to the page, clicked on the link, and nothing happened.
 * Then I thought to check out the source, and sure enough that modal is loading
   on the page. Here’s what’s loading:
 *     ```
       <div id="eModal-1" class="emodal theme-1 responsive medium" data-emodal="{&quot;id&quot;:&quot;1&quot;,&quot;theme_id&quot;:&quot;1&quot;,&quot;meta&quot;:{&quot;id&quot;:&quot;1&quot;,&quot;modal_id&quot;:&quot;1&quot;,&quot;display&quot;:{&quot;overlay_disabled&quot;:0,&quot;size&quot;:&quot;medium&quot;,&quot;custom_width&quot;:0,&quot;custom_width_unit&quot;:&quot;%&quot;,&quot;custom_height&quot;:0,&quot;custom_height_unit&quot;:&quot;em&quot;,&quot;custom_height_auto&quot;:1,&quot;location&quot;:&quot;center top&quot;,&quot;position&quot;:{&quot;top&quot;:100,&quot;left&quot;:0,&quot;bottom&quot;:0,&quot;right&quot;:0,&quot;fixed&quot;:0},&quot;animation&quot;:{&quot;type&quot;:&quot;fade&quot;,&quot;speed&quot;:&quot;350&quot;,&quot;origin&quot;:&quot;center top&quot;}},&quot;close&quot;:{&quot;overlay_click&quot;:0,&quot;esc_press&quot;:1}}}"><div class="emodal-title">This is a test</div><div class="emodal-content"><p>Does this finally work?</p>
       </div><a class="emodal-close">×</a></div>
       ```
   
 *  Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/)
 * (@danieliser)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/modal-not-loading/page/2/#post-5211072)
 * Do you have a link i can check out?
 *  [Who_Dat](https://wordpress.org/support/users/who_dat/)
 * (@who_dat)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/modal-not-loading/page/2/#post-5211076)
 * It’s fixed now…it turned out to be a javascript problem, and once I got that 
   taken care of the modals launched fine.
 * I still wonder, though: shouldn’t the data-emodal attribute look like
 * `="{'id':'1','theme_id':'1','meta':` …
 * rather than
 * `="{&quot;id&quot;:&quot;1&quot;,&quot;theme_id&quot;:&quot;1&quot;,&quot;meta&
   quot;:` ?
 * Not a programmer, so I have no idea; it just looked kinda odd.
 * (BTW…link is [http://www.arcadiavillage.com/community/](http://www.arcadiavillage.com/community/))
 *  Thread Starter [etech0](https://wordpress.org/support/users/etech0/)
 * (@etech0)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/modal-not-loading/page/2/#post-5211077)
 * Hi danieliser,
 * My modals are still not loading. Can you please advise?
 *  Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/)
 * (@danieliser)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/modal-not-loading/page/2/#post-5211078)
 * [@etech](https://wordpress.org/support/users/etech/) – Can you email me directly,
   i may need more access to find out what is going on and causing the issue. I 
   can likely make a function to fix the issues if i can determine exactly what 
   they are but that requires troubleshooting and debugging.
 * danieliser at wizardinternetsolutions.com
 *  Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/)
 * (@danieliser)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/modal-not-loading/page/2/#post-5211079)
 * [@who_dat](https://wordpress.org/support/users/who_dat/) – Although it should
   not have the html entity quotes it wont affect it, it still process the same.
   Here is what the browser rendered/passed to JS for your modal
 *     ```
       {"id":"1","theme_id":"1","meta":{"id":"1","modal_id":"1","display":{"overlay_disabled":0,"size":"auto","custom_width":0,"custom_width_unit":"rem","custom_height":0,"custom_height_unit":"rem","custom_height_auto":1,"location":"center top","position":{"top":100,"left":0,"bottom":0,"right":0,"fixed":0},"animation":{"type":"fade","speed":"350","origin":"bottom"}},"close":{"overlay_click":1,"esc_press":1,"disabled":0}}}
       ```
   
 * Source though shows the &quot which i will address now that ive seen it.
 *  [Jason Lasky](https://wordpress.org/support/users/yehoshanah/)
 * (@yehoshanah)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/modal-not-loading/page/2/#post-5211085)
 * Deactivating and re-activating fixed the problem for me.

Viewing 14 replies - 16 through 29 (of 29 total)

[←](https://wordpress.org/support/topic/modal-not-loading/?output_format=md) [1](https://wordpress.org/support/topic/modal-not-loading/?output_format=md)
2

The topic ‘Modal not loading’ is closed to new replies.

 * ![](https://ps.w.org/easy-modal/assets/icon-256x256.png?rev=982657)
 * [Easy Modal](https://wordpress.org/plugins/easy-modal/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/easy-modal/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/easy-modal/)
 * [Active Topics](https://wordpress.org/support/plugin/easy-modal/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/easy-modal/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/easy-modal/reviews/)

## Tags

 * [load](https://wordpress.org/support/topic-tag/load/)
 * [page](https://wordpress.org/support/topic-tag/page/)

 * 29 replies
 * 6 participants
 * Last reply from: [Jason Lasky](https://wordpress.org/support/users/yehoshanah/)
 * Last activity: [11 years, 8 months ago](https://wordpress.org/support/topic/modal-not-loading/page/2/#post-5211085)
 * Status: resolved