Title: Modal Box
Last modified: March 25, 2022

---

# Modal Box

 *  Resolved [planetboris](https://wordpress.org/support/users/planetboris/)
 * (@planetboris)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/modal-box-2/)
 * Hi, the modal box widget was working properly but since recent updates to Premium
   addons, I have 2 main issues I hope you can help me with:
 * 1) last year I had an issue with setting the content background color of the 
   text editer in Modal Box widget, to transparent. I was given the following code
   which worked at the time:
 * .premium-modal-box-modal-content{
    background-color: #fff0 !important; }
 * The same problem has returned and that CSS no longer seems to work, I cannot 
   set the content background to transparent. It’s not related or specific to my
   website. Try it yourself, set the modal box widget content background to transparent
   in the color settings, it’s probably a bug. Here is a video clip where you can
   see it in real-time: [https://www.loom.com/share/79b85832b46649118ba53fc5aced7062](https://www.loom.com/share/79b85832b46649118ba53fc5aced7062)
 * 2) The 2nd issue is illustrated in the following video clip where you can see
   my problem in real time. [https://www.loom.com/share/ba74518e6418495ba701cb48931a2e85](https://www.loom.com/share/ba74518e6418495ba701cb48931a2e85)
 * As you can see I am using templates in the Modal Box and you will notice in the
   video that when I activate the vertical scroll feature in Elementor Motion Effects,
   the template content changes.
 * Thank you for looking into these issues.
    -  This topic was modified 4 years, 4 months ago by [planetboris](https://wordpress.org/support/users/planetboris/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmodal-box-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Leap13](https://wordpress.org/support/users/leap13/)
 * (@leap13)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/modal-box-2/#post-15501446)
 * Hi [@planetboris](https://wordpress.org/support/users/planetboris/)
 * I’m not sure if I’m missing something, but I can see that you sent us a message
   on our website because our devs team needed to check things from the code perspective.
   So, could you please check from your end and let us know?
 * Regards
 *  Thread Starter [planetboris](https://wordpress.org/support/users/planetboris/)
 * (@planetboris)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/modal-box-2/#post-15501744)
 * I sent through here because the support person from your website did not seem
   to understand what I was trying to convey. I’m sorry for the confusion and creating
   double support tickets.
    I hope you can help Thanks and best regards
    -  This reply was modified 4 years, 3 months ago by [planetboris](https://wordpress.org/support/users/planetboris/).
 *  Plugin Author [Leap13](https://wordpress.org/support/users/leap13/)
 * (@leap13)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/modal-box-2/#post-15509905)
 * Hi [@planetboris](https://wordpress.org/support/users/planetboris/)
 * Actually, we have been working on improving all our elements performance to make
   them faster. So, we have removed the class above because it was not required 
   in Modal Box HTML markup.
 * Content Background Color option changes the color for the text container only,
   but we need to target the modal box outer container. Here’s a [screen recording](https://share.getcloudapp.com/E0ug9BEo)
   for more clarification.
 * Please add this code into your page and let me know if it helps:
 *     ```
       .premium-modal-box-modal-dialog {
           background: transparent !important;
       }
       ```
   
 * Regards
 *  [b2olakeh55](https://wordpress.org/support/users/b2olakeh55/)
 * (@b2olakeh55)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/modal-box-2/#post-15523791)
 * I had the same problem, the code above seems to resolve the issue.
    -  This reply was modified 4 years, 3 months ago by [b2olakeh55](https://wordpress.org/support/users/b2olakeh55/).
 *  Plugin Author [Leap13](https://wordpress.org/support/users/leap13/)
 * (@leap13)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/modal-box-2/#post-15523806)
 * Hi [@planetboris](https://wordpress.org/support/users/planetboris/)
 * We didn’t hear back from you. I hope everything is going fine with you today 
   🙂
 * Regards
 *  Thread Starter [planetboris](https://wordpress.org/support/users/planetboris/)
 * (@planetboris)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/modal-box-2/#post-15762962)
 * Hi [@leap13](https://wordpress.org/support/users/leap13/), very sorry for late
   reply, had to work on other projects. Hope you and your team are doing well. 
   I have made a short screen capture video to explain the problem I am having with
   the Modal Box, you can see in the video that the template created is not displayed
   in the modal box, in the way I originally created it. Pleas have a look , it’s
   very short, only 1 min-30 sec. Hope you have a solution, it will still work but
   just trying to get that extra touch to improve the UX.
    [https://www.loom.com/share/0acf110606b046dca3958f2eaeaf6155](https://www.loom.com/share/0acf110606b046dca3958f2eaeaf6155)
   Thanks

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Modal Box’ is closed to new replies.

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 * 6 replies
 * 3 participants
 * Last reply from: [planetboris](https://wordpress.org/support/users/planetboris/)
 * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/modal-box-2/#post-15762962)
 * Status: resolved