mobile view page width too large

dtr22
(@dtr22)

3 years, 10 months ago

I “migrated” (half-manual) a site from wordpress.com to wordpress.org.
I continue to use the same template (Bushwick)
it looks OK on PC – and also on the desktop “mobile preview”, but on mobile, the site uses only ~20% of the browser width.
Testing on “google chrome” debugging tool shows the site is indeed responsive – above 1024 pixels it shows OK, but just below that, it resizes the text to 20%

How can I fix this to look correctly on mobile?

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

supernovia
(@supernovia)

3 years, 10 months ago

Hey there, it looks like you’re using Elementor on the site. If you temporarily don’t use that (you can use https://wordpress.org/plugins/health-check/ for testing) do you have the same problem?

Thread Starter dtr22
(@dtr22)

3 years, 10 months ago

The main page was converted into Elementor, but other which are not using Elementor have the same problem.

Opening this page on desktop chrome I can see it is responsive, but performs badly when moving down from width 1024

Jonny, a11n
(@metabreakr)

3 years, 10 months ago

Hi @dtr22,

When I view your site on iOS 15.2.1, the site appears to render as expected in Safari (with exception to the Elementor page): https://d.pr/v/XVidae/t4ItiYEnsb

If you see something different, please share a screenshot using: https://snipboard.io/

Could you also visit https://www.whatsmybrowser.org/ and share the link next to the green “copy” button?

Thread Starter dtr22
(@dtr22)

3 years, 10 months ago

Its good to know it looks ok on iPhone… unfortunately, it still looks bad on Android devices (tried both Chrome 97 and Samsung’s native “Internet”, both on Android 11)

You can also see the problem on desktop chrome:
This is using chrome developer tools (mac: Cmd+Options+I)
when the width is 1024 it looks ok: https://snipboard.io/bfsakd.jpg
when the width is 1024, it looks bad: https://snipboard.io/AC5vQy.jpg

Moderator James Huff
(@macmanx)

3 years, 10 months ago

Hm, ok, Elementor can have an effect on the entire site.

Does the issue continue with all plugins, including Elementor, temporarily deactivated? If not, re-activate each plugin individually until you find the one causing the problem.

Viewing 5 replies - 1 through 5 (of 5 total)

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