Support » Plugin: Genesis Coming Soon » Mobile View of default not Responsive

  • Resolved Ken Mick

    (@kengmick)


    Potentially great plugin. First time deploying. Advanced beginner skills.

    Mobile view on iPhone 5S is not responsive, is not showing button or logo, and only a clipped view of the background area. Desktop presentation looks great using the default “Coming Soon Settings Below” and populating a background image 1100 x 773 and with a button as configured in the content area. Site is with new Infinity Pro theme, see: http://southofheavenbevco.com/
    Thank you.

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  • Plugin Author Jose Manuel Sanchez

    (@josemanuelsh)

    Hello,

    Thank you for letting me know about this. Unfortunately I don’t own an iPhone 5S, so I can not test this personally. However, all the tests I ran at BrowserStack show no problems at all in any of the two versions you are using (I noticed you had a different image earlier today). I asked a couple of friend to test your website on their iPhones and all looked good too. If you can send me a screen showing the problem, that might help me find the issue.

    On the other hand, since the plugin uses the Genesis Framework functions, some of the CSS you use in your own theme might be affecting the coming soon page. Also, since it is impossible to disable every hook and filter, please make sure you specify which actions to disable in the “Custom Functions” options on the plugins settings page, specially those that add or modify HTML and CSS to your website.

    I am sorry I can not do more for now. I will keep looking for ways to make this plugin better. Thanks again for trying it.

Viewing 1 replies (of 1 total)
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