Title: Mobile View Issue
Last modified: August 22, 2016

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# Mobile View Issue

 *  [Franchesca](https://wordpress.org/support/users/arrowheaddj/)
 * (@arrowheaddj)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/mobile-view-issue/)
 * Bought the Restaurant theme by Organic. When we reduce the width of our browser
   window it shows correctly with the big fat menu button and long scroll. However
   all mobile devices appear as a full (but resized to fit) webpage with teeny menu
   buttons along the top. I need your help making the mobile and tablet view work
   like it shows on the computer with a narrow browser.
 * I also looked extensively for a radio button to “enable mobile” but can’t find
   it.
 * Thank you.
 * My URL is [blondiesgrille.com](http://blondiesgrille.com)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/mobile-view-issue/#post-5910044)
 * Organic themes provide support for their themes – have you asked them about this?
 *  Thread Starter [Franchesca](https://wordpress.org/support/users/arrowheaddj/)
 * (@arrowheaddj)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/mobile-view-issue/#post-5910047)
 * I inquired and they responded back with “Since you bought it from WP, go to WP
   for support.
 *  Thread Starter [Franchesca](https://wordpress.org/support/users/arrowheaddj/)
 * (@arrowheaddj)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/mobile-view-issue/#post-5910048)
 * If you have a direct link or email, I sure would appreciate it
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/mobile-view-issue/#post-5910049)
 * WordPress.ORG does not sell anything – and there is no other support than here,
   sorry.
 * Do you not have a record of purchasing the theme?
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/mobile-view-issue/#post-5910050)
 * And unfortunately, these forums really have no way to support commercial themes–
   as we don’t have access to them so don’t know how they are set up –
 * [http://codex.wordpress.org/Forum_Welcome#Commercial_Products](http://codex.wordpress.org/Forum_Welcome#Commercial_Products)
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/mobile-view-issue/#post-5910051)
 * You might try deactivating your plugins and clearing any caching on your site
   to see if that fixes the problem.
 *  Thread Starter [Franchesca](https://wordpress.org/support/users/arrowheaddj/)
 * (@arrowheaddj)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/mobile-view-issue/#post-5910063)
 * Thanks for your suggestion of looking up my proof of purchase. I finally tracked
   down my support channel through Mojo Marketplace (this is the last time I use
   them!!!) Now I wait (maybe a lifetime) for support. Their forum doesn’t look 
   very active.
 * Off Topic: Do you have a favorite Cache cleaner? I’m currently using WP Cache
   and the tech at BlueHost said it can be problematic.
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/mobile-view-issue/#post-5910218)
 * If you are using a cache plugin, there should be a setting to “clear” or “delete”
   the cache.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Mobile View Issue’ is closed to new replies.

## Tags

 * [mobile view](https://wordpress.org/support/topic-tag/mobile-view/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 8 replies
 * 2 participants
 * Last reply from: [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/mobile-view-issue/#post-5910218)
 * Status: not resolved

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