mobile version is not working

  • giuliabigini

    (@giuliabigini)


    7 years, 3 months ago

    Hi,
    I’m a beginner!
    I created my website with your theme and the desktop version is great! But the mobile version is not working. I mean if I look at it from the preview it’s ok, but from my mobile and others it seems to be like the desktop view.

    What I’m doing wrong and how can I fix it?

    My website link is: http://tradercom.it/tradercom.it/PROVA/

    Thank u in advance.

Viewing 1 replies (of 1 total)
  • Denzel Chia

    (@denzel_chia)

    7 years, 3 months ago

    Hi,

    Please check that you are not using any mobile theme plugin or jetpack plugin’s mobile theme module.

    If you are still facing responsive issues, please check for plugin conflict.

    1) If you are using a server cache or cache plugin, please clear it’s cache content and disable caching via it’s settings.

    2) Proceed to disable one plugin at a time, clear mobile browser history and re-visit your website. Check if it’s working properly.

    Do this until you find the plugin that’s causing this issue, please replace with an alternative plugin.

    You can also remove any embed, or any content that is copied and pasted from a third party website, this is because some of these content is not responsive and will break your layout in mobile.

    Thank you

Viewing 1 replies (of 1 total)
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