Title: Mobile version
Last modified: March 28, 2023

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# Mobile version

 *  [emeshto](https://wordpress.org/support/users/emeshto/)
 * (@emeshto)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/mobile-version-144/)
 * Hi Experts!
 * First time that I’m using the plugin and it’s wonderful! I have a question about
   the responsive version. As it does not display well on the phone, would it be
   possible to have any leads on how to adjust the responsive version? Many thanks
   in advance for your help!

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [priyankajagtap](https://wordpress.org/support/users/priyankajagtap/)
 * (@priyankajagtap)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/mobile-version-144/#post-16613828)
 * Hi [@emeshto](https://wordpress.org/support/users/emeshto/),
   The default email
   templates of our plugin are responsive in design. I have captured the below screenshots
   from our staging site where you can see the test email and the reminder emails
   are showing as responsive.[https://www.screencast.com/t/SUIvjcuUb](https://www.screencast.com/t/SUIvjcuUb)
   [https://www.screencast.com/t/QQJVGiPa3dNQ](https://www.screencast.com/t/QQJVGiPa3dNQ)
   Are you using the default email template or custom email templates? If you are
   facing an issue with the default email template then please share your website
   URL with us. So we can abandon a cart on your site and check the problem.If you
   are facing an issue with the custom email template then please share the email
   template code with us by emailing us at “support at tychesoftwares dot freshdesk
   dot com” so we can check and get back to you with an update on the same.
 *  Thread Starter [emeshto](https://wordpress.org/support/users/emeshto/)
 * (@emeshto)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/mobile-version-144/#post-16620921)
 * Hi [@priyankajagtap](https://wordpress.org/support/users/priyankajagtap/)!
 * Thank you for your kind assistance. Here’ s the link to the shop: [https://kimberlywilson.com/product-category/clothing/](https://kimberlywilson.com/product-category/clothing/)
   
   It follows the template from the Abandoned Carts plugin. Any leads to help resolve
   the issue would be of great help!
 *  Thread Starter [emeshto](https://wordpress.org/support/users/emeshto/)
 * (@emeshto)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/mobile-version-144/#post-16621160)
 * Hi [@priyankajagtap](https://wordpress.org/support/users/priyankajagtap/),
 * Thank you for your prompt reply. Here’s the shop section of the website: [https://kimberlywilson.com/product-category/clothing/](https://kimberlywilson.com/product-category/clothing/)
 * Should I insert css for mobile responsiveness then? Thanks!
 *  Plugin Support [priyankajagtap](https://wordpress.org/support/users/priyankajagtap/)
 * (@priyankajagtap)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/mobile-version-144/#post-16626735)
 * Hi [@emeshto](https://wordpress.org/support/users/emeshto/),
   Thank you for sharing
   the website URL.I have abandoned a cart on your site today and I checked the 
   reminder email received from your site in the mobile view. I noticed that the
   reminder email is not displaying properly in the mobile view. But as I mentioned
   earlier, I am unable to replicate this issue at our end.Can you please send us
   the HTML code of your email template by emailing us at “support at tychesoftwares
   dot freshdesk dot com”? So we can check and get back to you with an update on
   the same.
 *  Thread Starter [emeshto](https://wordpress.org/support/users/emeshto/)
 * (@emeshto)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/mobile-version-144/#post-16629910)
 * Hi [@priyankajagtap](https://wordpress.org/support/users/priyankajagtap/),
 * Email sent as requested. Please let me know if you need further details. Thank
   you!
 *  Plugin Support [priyankajagtap](https://wordpress.org/support/users/priyankajagtap/)
 * (@priyankajagtap)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/mobile-version-144/#post-16631940)
 * Hi [@emeshto](https://wordpress.org/support/users/emeshto/),
 * Thank you for sending us the email with the requested template code. I will check
   it and get back to you via our ticketing portal.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Mobile version’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-abandoned-cart/assets/icon-256x256.png?rev=2369396)
 * [Abandoned Cart Lite for WooCommerce](https://wordpress.org/plugins/woocommerce-abandoned-cart/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-abandoned-cart/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-abandoned-cart/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-abandoned-cart/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-abandoned-cart/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-abandoned-cart/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [priyankajagtap](https://wordpress.org/support/users/priyankajagtap/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/mobile-version-144/#post-16631940)
 * Status: not resolved