Support » Plugin: WriteShare Writing Community Platform » Mobile users unable to comment

  • ramonaforever

    (@ramonaforever)


    Hello!

    So far the plugin is working fabulously and users are able to read/submit stories with no issues. However, I’ve been notified of an issue in which mobile users are having problems with leaving comments. When they press ‘post comment’ they get a blank white box and nothing happens. PC users are not having this issue. Is this a known problem with a fix?

    Thanks in advance.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Is support still available for this plugin? I’m now having complaints of random commenting issues. Some users are unable to submit comments on mobile or PC.

    Plugin Author AOS

    (@fandoment)

    Sorry, at this time, we are unable to provide support.

    jmonroe

    (@jmonroe)

    Any ETA on finding another developer? May have to drop your plugin for a different solution.

Viewing 3 replies - 1 through 3 (of 3 total)
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