Support » Plugin: Jetpack by WordPress.com » Mobile theme triggers on desktop browsers

  • Resolved sourceforge

    (@sourceforge)


    When I visit the website from a desktop browser (chrome, firefox), the mobile theme, minileven loads.
    I know the mobile theme is from jetpack module, but why is it identifying desktop browser as a mobile browser?
    I am on a 1440X900 screen.
    What is triggering this? Anyone else experiencing it?

    https://wordpress.org/plugins/jetpack/

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  • Plugin Contributor Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Do you use a caching plugin on your site? If so, could you make sure it’s properly configured to be mobile compatible, and never serve cached pages from mobile to desktop users?
    Most caching plugins offer some mobile options or a way to exclude specific user agents from the cache: that should solve your issue.

    I hope this helps.

    I use WP Super Cache with mobile support on, then it is jetpack to load mobile theme.
    I don’t see the mobile theme on desktop now.
    I don’t know what cleared the issue, or whether it was the cache.

Viewing 2 replies - 1 through 2 (of 2 total)
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