Title: Mobile & tablet version problem!
Last modified: September 7, 2023

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# Mobile & tablet version problem!

 *  Resolved [ilniko94](https://wordpress.org/support/users/ilniko94/)
 * (@ilniko94)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/mobile-tablet-version-problem/)
 * Hi, I have a problem, I downloaded this theme, but I realized that when I switch
   to the mobile and tablet version it looks bad, everything is decentralized, and
   it’s not optimized for mobile and devices. In the demo I saw that it was perfect,
   but once installed for my website it looks bad. How can I fix this problem? thanks
   a lot for the help 🙂
 * [⌊Screenshot-2023-09-07-alle-11-47-43⌉⌊Screenshot-2023-09-07-alle-11-47-43⌉[
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmobile-tablet-version-problem%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Theme Author [Alexander Agnarson](https://wordpress.org/support/users/alxmedia/)
 * (@alxmedia)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/mobile-tablet-version-problem/#post-17033654)
 * Hi! I can’t see that theme on the live link, so I can’t give you suggestions 
   what is wrong.
 *  Thread Starter [ilniko94](https://wordpress.org/support/users/ilniko94/)
 * (@ilniko94)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/mobile-tablet-version-problem/#post-17033748)
 * hi, I changed the theme because I couldn’t. I just put it back, try checking 
   now. Thank you
 *  Theme Author [Alexander Agnarson](https://wordpress.org/support/users/alxmedia/)
 * (@alxmedia)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/mobile-tablet-version-problem/#post-17034065)
 * There seem to be some css class conflict with one of your plugins – try disabling
   them and see what happens. If it works, re-enable them one by one and check the
   page between each activation to find the troublemaker.
 * Edit: Or if you are using a child theme, you may have added it the wrong way 
   so that style.css loads twice, after responsive.css – so it breaks. If you have
   a child theme, try using the parent theme and see if that works.
 *  Thread Starter [ilniko94](https://wordpress.org/support/users/ilniko94/)
 * (@ilniko94)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/mobile-tablet-version-problem/#post-17034095)
 * I tried deactivating one plugin at a time, but nothing changes.
   I did a test 
   with the “Parent Theme” but you always see the mobile & tablet version decentralized.
   Yes, I normally use a child theme, **I created a style.css file in the child 
   folder with this written inside**
 * /*
   Theme Name: Shapebox ChildTheme URI: [https://www.coscienzauniversale.it/](https://www.coscienzauniversale.it/)
   Description: Child theme for Shapebox themeAuthor: StefyAuthor URI: [https://alx.media/](https://alx.media/)
   Template: shapeboxVersion: 0.1.0*/
 * **then in the functions.php file at the end I added this:**
 * }
   add_action( ‘wp_print_footer_scripts’, ‘shapebox_skip_link_focus_fix’ );add_action(‘
   wp_enqueue_scripts’, ‘enqueue_parent_theme_style’ );function enqueue_parent_theme_style(){
   wp_enqueue_style( ‘parent-style’, get_template_directory_uri().’/style.css’ );}
 * is there any mistake in this?
   Could you give me any other advice to fix this 
   problem?
 *  Theme Author [Alexander Agnarson](https://wordpress.org/support/users/alxmedia/)
 * (@alxmedia)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/mobile-tablet-version-problem/#post-17035307)
 * Try using this style.css and functions.php. Download the child theme zip [here](https://www.dropbox.com/scl/fi/h2frsuroy1ddql5eaivtt/shapebox-child.zip?rlkey=oqqmg30wewwth7l2tpyemhmia&dl=1).
 * When you have made changes to the theme, make sure to clear any cache and then
   force-refresh the page by pressing CTRL+F5.
 *  Thread Starter [ilniko94](https://wordpress.org/support/users/ilniko94/)
 * (@ilniko94)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/mobile-tablet-version-problem/#post-17035749)
 * thank you very much, you managed to solve it!
 * I reactivated the theme now 🙂
    -  This reply was modified 2 years, 8 months ago by [ilniko94](https://wordpress.org/support/users/ilniko94/).

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Mobile & tablet version problem!’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/shapebox/1.1.1/screenshot.png)
 * Shapebox
 * [Support Threads](https://wordpress.org/support/theme/shapebox/)
 * [Active Topics](https://wordpress.org/support/theme/shapebox/active/)
 * [Unresolved Topics](https://wordpress.org/support/theme/shapebox/unresolved/)
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 * 6 replies
 * 2 participants
 * Last reply from: [ilniko94](https://wordpress.org/support/users/ilniko94/)
 * Last activity: [2 years, 8 months ago](https://wordpress.org/support/topic/mobile-tablet-version-problem/#post-17035749)
 * Status: resolved