Title: Mobile stats
Last modified: August 22, 2016

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# Mobile stats

 *  Resolved [AbbeM](https://wordpress.org/support/users/abbem/)
 * (@abbem)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/mobile-stats/)
 * On my desktop I am able to log into both my self hosted wordpress.org admin and
   my wordpress.com account. Jetpack is working on the desktop and receiving stats.
   All passwords and logins are working. My .org site is connected to my WP mobile
   app. I set it up as a self-hosted site. It WILL NOT give me access to jetpack
   stats or mobile notifications of comments. It asks for my wordpress.com login
   and password but will not accept it. Says “Error The site is not connected to
   that WordPress.com user.” Please advise.
 * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [Ryan C.](https://wordpress.org/support/users/ryanc413/)
 * (@ryanc413)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/mobile-stats/#post-5863653)
 * Hi there! Could you post your site URL here, so I can have a look?
 * If you want it to remain private, you can contact us using the form here:
    [http://jetpack.me/contact-support/](http://jetpack.me/contact-support/)
 * Please make sure to include a link to this thread in your message. Thanks!
 *  Thread Starter [AbbeM](https://wordpress.org/support/users/abbem/)
 * (@abbem)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/mobile-stats/#post-5863654)
 * Here you go [http://www.abbemccrackenphotography.com](http://www.abbemccrackenphotography.com)
 * Thank you!
 *  Plugin Contributor [Ryan C.](https://wordpress.org/support/users/ryanc413/)
 * (@ryanc413)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/mobile-stats/#post-5863655)
 * Thanks for the link! Are there any other users on your site? Or did anyone else
   originally setup your site? If so, it’s possible that Jetpack was connected using
   one of their accounts.
 * If you’re the only user on your site, you can disconnect and then reconnect Jetpack
   to your WordPress.com account. Changing the WordPress.com account that Jetpack
   is connected to will not affect your stats or followers.
 * Please let me know about the above, and we can go from there!
 *  Thread Starter [AbbeM](https://wordpress.org/support/users/abbem/)
 * (@abbem)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/mobile-stats/#post-5863658)
 * That worked! Thanks!
 *  Plugin Contributor [Ryan C.](https://wordpress.org/support/users/ryanc413/)
 * (@ryanc413)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/mobile-stats/#post-5863659)
 * Glad to hear! Please let me know if you have any other questions.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Mobile stats’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [Ryan C.](https://wordpress.org/support/users/ryanc413/)
 * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/mobile-stats/#post-5863659)
 * Status: resolved