Title: Mobile Sizing
Last modified: November 23, 2020

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# Mobile Sizing

 *  Resolved [rrstorer](https://wordpress.org/support/users/rrstorer/)
 * (@rrstorer)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/mobile-sizing-2/)
 * I’ve tried the following settings from another report however I’m still missing
   a section from the right hand side of the pop-up.
 * Can you help? I otherwise love this plugin. Easy to use and it looks inpressive.
 * Sygnoos Support (@sygnoossupport)
    2 years, 7 months ago Dear [@katielems](https://wordpress.org/support/users/katielems/),
 * Please, try to apply the following sizing on your popup and check if it’s ok 
   for you:
 * Width: 80%
    Height: 90% Max width: 640px; Max height: 480px;
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmobile-sizing-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/mobile-sizing-2/#post-13697995)
 * Dear [@rrstorer](https://wordpress.org/support/users/rrstorer/) ,
 * Thanks for the message.
    We have noticed that your popup includes only image.
   Can we ask you to create the popup by using the image popup like this:
 * [How to create an Image Popup (FREE)](https://help.popup-builder.com/en/article/how-to-create-an-image-popup-free-bivc4o/).
 * Please, leave the Responsive and Auto modes for the popup size:
    [https://prnt.sc/vof9zn](https://prnt.sc/vof9zn)
 * Give it a try and let us know if that helped.
 *  Thread Starter [rrstorer](https://wordpress.org/support/users/rrstorer/)
 * (@rrstorer)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/mobile-sizing-2/#post-13698046)
 * Thanks the quick response. I’m now still missing the left hand side of the image
   on an iphone despite changing the settings to what you suggested.
 * [https://www.dropbox.com/s/ydoeanz9254xr6h/popup.jpg?dl=0](https://www.dropbox.com/s/ydoeanz9254xr6h/popup.jpg?dl=0)
 *  Thread Starter [rrstorer](https://wordpress.org/support/users/rrstorer/)
 * (@rrstorer)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/mobile-sizing-2/#post-13698310)
 * That should have read right hand side of the image.
 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/mobile-sizing-2/#post-13702037)
 * Dear [@rrstorer](https://wordpress.org/support/users/rrstorer/) ,
 * Thanks for getting back to us!
    Can we ask you to set the following Dimensions,
   please:
 * [https://prnt.sc/vozina](https://prnt.sc/vozina)
 * Please, let us know if that helped.
 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/mobile-sizing-2/#post-13706143)
 * Dear [@rrstorer](https://wordpress.org/support/users/rrstorer/) .
 * How are you today?
    Just wondering whether you saw our previous message and have
   tried the given solution? Please, let us know if you still need help with this
   issue.
 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/mobile-sizing-2/#post-13712083)
 * Dear [@rrstorer](https://wordpress.org/support/users/rrstorer/) ,
 * We haven’t heard back from you for 3 days.
    We’re marking this thread as resolved.
   Please, submit a new support thread if you need more help.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Mobile Sizing’ is closed to new replies.

 * ![](https://ps.w.org/popup-builder/assets/icon-128x128.gif?rev=2698840)
 * [Popup Builder - Create highly converting, mobile friendly marketing popups.](https://wordpress.org/plugins/popup-builder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/popup-builder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/popup-builder/)
 * [Active Topics](https://wordpress.org/support/plugin/popup-builder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/popup-builder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/popup-builder/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/mobile-sizing-2/#post-13712083)
 * Status: resolved