Mobile site showing old cache

  • Resolved atxvideo

    (@atxvideo)


    4 years, 10 months ago

    I started having issues with my website so I deactivated and deleted w3 cache. The website works fine on a desktop computer but on mobile devices it still shows that w3 cache is working and it is showing older versions of the site that were cached before I deleted the program. I have deleted w3-total-cache-config.php,
    db.php
    Advanced-cache.php
    Cache
    w3tc-config

    But the mobile version of the site still indicates that w3 is caching the site and is showing old cache data. Any help would be appreciated.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    4 years, 10 months ago

    Hello @atxvideo,

    You should have reached out to us before deleting W3 Total Cache as we could have helped you with this.
    The website is probably in your browser cache, or you didn’t remove the W3TC rules from your .htaccess file. You should check the file and clear the browser cache to see the changes. If you had any problems with page cache, those are probably related to the same issue with browser cache, in which case you should have changed the cache control to cache with max-age and validation and enable expires header and last modified header.

    nico

    (@metadosi)

    4 years, 10 months ago

    Hello @vmarko
    i’m facing the same problem plus a multiple 500 server error due to these :

    500
    1. /wp-content/cache/minify/defea.js
    2. /wp-content/cache/minify/a3e5d.js
    3. /wp-content/cache/minify/872f4.js
    4. /wp-content/cache/minify/69faf.js
    5. /wp-content/cache/minify/54661.js
    6. /wp-content/cache/minify/7de6a.css
    7. /wp-content/cache/minify/986ef.css
    8. /wp-content/cache/minify/bac96.js
    9. /wp-content/cache/minify/30c18.js
    10. /wp-content/cache/minify/e19ef.css

    any clew ?

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    4 years, 10 months ago

    Hello @metadosi,

    If the minify is enabled on Auto, please switch to manual and add JS and CSS files manually.
    See if the issue persists.

    nico

    (@metadosi)

    4 years, 10 months ago

    so i reactivate it then ?

    Thread Starter atxvideo

    (@atxvideo)

    4 years, 10 months ago

    Hi Nico,

    Did you ever get this solved? I finally fixed my issue.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    4 years, 10 months ago

    Hello @metadosi,

    If you are not using W3 Total Cache you should delete the cache folder in your wp-content.

    @atxvideo Can you please share how you managed to fix your issue?

    nico

    (@metadosi)

    4 years, 10 months ago

    hello @atxvideo actually, i’ve desactivated the pluggin, download it again and reactivate and i do not have the probleme on my mobile home page.

    For the 500 server error, it looks like i haven’t receive alert so far since i’ve done that, neither on the search console.
    i’ll wait till end of the week to check the server logs.

    @vmarko If I do not want to use W3 Total cache anymore, how would u recommand to unustall it ?
    thanks

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    4 years, 10 months ago

    Hello @metadosi,

    1. Purge Cache
    2. Deactivate and Delete Plugin
    3. Check .htaccess File (make backup)
    W3TC will create many directives in .htaccess file to control the caching behavior. Each section will start and end with comments like “#BEGIN W3TC Page Cache core” and “#END W3TC Page Cache core”.
    Ensure that no residual entries are left over in your .htaccess file after deleting the plugin.
    4. Delete wp-content files and folders
    – cache folder
    – w3tc-config folder
    – object-cache.php File
    – advanced-cache.php
    – upgrade folder
    5. Delete Cached Files from CDN (if using CDN)
    Besides deleting all the relevant files, if you use CDN then ensure to purge the cached content from your CDN. This is necessary when you enabled minify option in W3TC settings. You should delete the minified and combined scripts and CSS files from your CDN server to avoid the site breaking on the browser.

    agrant31

    (@agrant31)

    4 years, 10 months ago

    I don’t know if this is the write place to post my question, but…
    I’ve deleted several pages and pdf media content from a wordpress site but the items continue to come up on search engines (bing, chrome, duckduckgo, etc.). I don’t know where on the site it could be stored (I don’t see anything under trash or a cache on the administrative platform.

Viewing 9 replies - 1 through 9 (of 9 total)
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