Title: Mobile Scroll
Last modified: March 19, 2020

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# Mobile Scroll

 *  [christina789](https://wordpress.org/support/users/christina789/)
 * (@christina789)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/mobile-scroll-3/)
 * Created popup using WP Popup Banners plugin – works great on Desktop, but the
   popup will not scroll on mobile devices!
    Any advice?

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [Access Keys (Alson)](https://wordpress.org/support/users/alsonthakuri/)
 * (@alsonthakuri)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/mobile-scroll-3/#post-12564521)
 * Hi [@christina789](https://wordpress.org/support/users/christina789/)
 * Thank you for writing in.
 * Could you please provide us your site URL so that we can check on this and provide
   you a better solution.
 * Regards!
 *  Thread Starter [christina789](https://wordpress.org/support/users/christina789/)
 * (@christina789)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/mobile-scroll-3/#post-12565198)
 * Hi [@alsonthakuri](https://wordpress.org/support/users/alsonthakuri/)
 * Here is the URL to our site – [http://lpe.msvdev.com/](http://lpe.msvdev.com/)
 * Thanks so much!
 *  [Anjeela Shrestha](https://wordpress.org/support/users/anjeelastha01/)
 * (@anjeelastha01)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/mobile-scroll-3/#post-12600035)
 * Hi there,
 * Sorry for the late response,
 * We have checked the issue that you have mention in the above forum and the pop-
   up banner is working fine in the mobile device as well. Could you please check
   the screenshot for your convenience. Click the [link](https://prnt.sc/rp7kvb).
   If you have any queries then, please do let us know.
 * Regards!
 *  Thread Starter [christina789](https://wordpress.org/support/users/christina789/)
 * (@christina789)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/mobile-scroll-3/#post-12604161)
 * Hi [@anjeelastha01](https://wordpress.org/support/users/anjeelastha01/)
 * It doesn’t appear to be working on my phone, or any other mobile device that 
   I have checked.
    It does work on smaller screens, but it has to be on a laptop/
   desktop.
 * Here is a screenshot of what it looks like on an iPhone – [https://prnt.sc/rps1ju](https://prnt.sc/rps1ju)
 * Appreciate your help with this!
 *  [Anjeela Shrestha](https://wordpress.org/support/users/anjeelastha01/)
 * (@anjeelastha01)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/mobile-scroll-3/#post-12615265)
 * Hi there,
 * Thank you for writing back,
 * We have checked the site and it seems like you have deactivated the plugin. Could
   you please activate it again so that we can recheck and get back to you asap.
   If you have any queries then, please do let us know.
 * Regards!
 *  Thread Starter [christina789](https://wordpress.org/support/users/christina789/)
 * (@christina789)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/mobile-scroll-3/#post-12620004)
 * Hi [@anjeelastha01](https://wordpress.org/support/users/anjeelastha01/)
 * The plugin is definitely activated 🙂
    If you could take a look that would be
   great, we are still finding the issue where the popup will not scroll in mobile
   screens.
 * Thanks,
    Christina
 *  [Access Keys (Alson)](https://wordpress.org/support/users/alsonthakuri/)
 * (@alsonthakuri)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/mobile-scroll-3/#post-12640355)
 * Hi [@christina789](https://wordpress.org/support/users/christina789/)
 * Thank you for writing in.
 * We can see any popup banner appearing on your site. Could you please provide 
   us a screenshot of the banner so that we can check and provide you a better solution.
 * Regards!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Mobile Scroll’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-popup-banners_63999a.svg)
 * [WP Popup Banners](https://wordpress.org/plugins/wp-popup-banners/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-popup-banners/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-popup-banners/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-popup-banners/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-popup-banners/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-popup-banners/reviews/)

## Tags

 * [mobile](https://wordpress.org/support/topic-tag/mobile/)
 * [scrolling](https://wordpress.org/support/topic-tag/scrolling/)

 * 7 replies
 * 3 participants
 * Last reply from: [Access Keys (Alson)](https://wordpress.org/support/users/alsonthakuri/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/mobile-scroll-3/#post-12640355)
 * Status: not resolved