Title: Mobile Product Preview
Last modified: February 11, 2022

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# Mobile Product Preview

 *  [shoptak](https://wordpress.org/support/users/shoptak/)
 * (@shoptak)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/mobile-product-preview/)
 * Hello Team,
 * After the latest theme update, I’ve noticed an issue with product preview keeps
   on loading on Mobile while using the default internet browser ( Samsung ) but
   on the same mobile if I use another browser like google chrome for example it
   works just fine.
 * please advise
 * Thank you

Viewing 1 replies (of 1 total)

 *  [Shahin](https://wordpress.org/support/users/skalanter/)
 * (@skalanter)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/mobile-product-preview/#post-15357073)
 * Hello [@shoptak](https://wordpress.org/support/users/shoptak/),
 * Please share a live URL from your issue.
 * I fully examined the issue you have raised on this topic and could not see it
   on my end. For troubleshooting, please do the following steps and let me know
   the results:
 * 1- Head over to WP Dashboard > Plugin.
    2- Deactivate all plugins. 3- Then, first
   activate the Ocean Extra plugin. 4- Check your issue. 5- Then, activate your 
   plugins one by one 6- After activation of any plugins, check your issue
 * Note: if you have any cache plugin or server cache(CDN / Browser Cache and Cookies
   and …), you need to clear its cache contents or disable them to see your changes.
 * Please keep us posted.
 * Best Regards

Viewing 1 replies (of 1 total)

The topic ‘Mobile Product Preview’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/oceanwp/4.2.2/screenshot.png)
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 * 1 reply
 * 2 participants
 * Last reply from: [Shahin](https://wordpress.org/support/users/skalanter/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/mobile-product-preview/#post-15357073)
 * Status: not resolved