• Resolved santosfel5

    (@santosfel5)


    The mobile version of the pop-up I put together is displaying the pop-up width beyond the viewport and the header text has disappeared (it appears normally on desktop). Screenshot here.

    I’ve cleared my cache on my browser, within my site, and deactivated by caching plugin, but none have resolved the issue.

    Could I be given some direction as to what might be producing this issue?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Adam – WPMU DEV Support

    (@wpmudev-support8)

    Hey @santosfel5,

    Hope you’re well.

    It looks like there is a conflict between theme (or any plugin) CSS and Hustle CSS. I couldn’t see the popup on your page, to provide you necessary CSS codes for fix I need to see the popup on your site. Can you explain how can I see?

    Cheers,
    Oguz

    Hi,

    I am also having this issue on my clients website… https://www.lenni-shop.com/

    Could you please let me know how I can fix it? You can only see the issue when viewing on your mobile.

    Thank you in advance!
    Greg

    Plugin Support Adam – WPMU DEV Support

    (@wpmudev-support8)

    Hey @goldenagemedia,

    Hope you’re well.

    I checked this on my iPhone but couldn’t see any problem with the popup. So can you explain a little bit more? What is the problem exactly and which device, which browser I can see that?

    Also, according to WordPress.org forum guides, you need to create a new thread;

    Unless users have the exact same version of WordPress on the same physical server hosted by the same hosts with the same plugins, theme, and configurations, then the odds are the solution for one user will not be the same for another. For this reason, we recommend people start their own topics.

    (https://make.wordpress.org/support/handbook/forum-welcome/#post-in-the-best-place)

    So if you can create a new thread and give this information will be best.

    Cheers,
    Oguz

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello @santosfel5,

    it’s been a while since we’ve heard back from you, so I’m marking this thread as resolved. Feel free to post back here, if more assistance is required and we can re-open it and continue troubleshooting. 🙂

    Warm regards,
    Dimitris

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Mobile Pop-Up Issues’ is closed to new replies.