Title: Mobile Pop-up Behavior
Last modified: November 26, 2019

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# Mobile Pop-up Behavior

 *  Resolved [clonemykey](https://wordpress.org/support/users/clonemykey/)
 * (@clonemykey)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/mobile-pop-up-behavior/)
 * I like having your chat box pop-up on desktop as it increases user engagement
   but having that happen on mobile devices takes up too much of the screen. It 
   would be nice if we could select to have the chat box pop-up on desktop but not
   on mobile. To be clear, I’d still like the small icon to display on mobile just
   not the full box. Is this possible?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmobile-pop-up-behavior%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [wordpress3cx](https://wordpress.org/support/users/wordpress3cx/)
 * (@wordpress3cx)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/mobile-pop-up-behavior/#post-12181344)
 * Hello [@clonemykey](https://wordpress.org/support/users/clonemykey/), so you 
   want auto pop-up for desktop but not for mobile.
    We’ll add this to requested
   features. Thanks for your feedback.
 *  Plugin Author [wordpress3cx](https://wordpress.org/support/users/wordpress3cx/)
 * (@wordpress3cx)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/mobile-pop-up-behavior/#post-12247038)
 * Hello [@clonemykey](https://wordpress.org/support/users/clonemykey/), we just
   released version 8.1.5 with the feature you requested. Now it’s possible to disable
   auto pop-up for mobile users.
    Let us know!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Mobile Pop-up Behavior’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [wordpress3cx](https://wordpress.org/support/users/wordpress3cx/)
 * Last activity: [6 years, 4 months ago](https://wordpress.org/support/topic/mobile-pop-up-behavior/#post-12247038)
 * Status: resolved