Title: mobile not working
Last modified: August 21, 2016

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# mobile not working

 *  [crither](https://wordpress.org/support/users/crither/)
 * (@crither)
 * [12 years ago](https://wordpress.org/support/topic/mobile-not-working-3/)
 * my first wp powered site mobile feature works great (using jetpack).
 * I added another site and the mobile does not work (get a website may be temporarily
   down or moved….
 * I think it is a wp-config.php or htaccess file problem). However not sure how
   to make the appropriate changes.
 * Is there a simple fix for this?

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/)
 * (@ipstenu)
 * 🏳️‍🌈 Advisor and Activist
 * [12 years ago](https://wordpress.org/support/topic/mobile-not-working-3/#post-5146018)
 * Did you activate Jetpack on this site?
 *  Thread Starter [crither](https://wordpress.org/support/users/crither/)
 * (@crither)
 * [12 years ago](https://wordpress.org/support/topic/mobile-not-working-3/#post-5146043)
 * Yes I did, and I even tried a few other mobile plugins, but nothing works. The
   hosting company said they thought the problem was because I have multiple sites
   using WordPress. However I cant find a solution anywhere.
 *  Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/)
 * (@ipstenu)
 * 🏳️‍🌈 Advisor and Activist
 * [12 years ago](https://wordpress.org/support/topic/mobile-not-working-3/#post-5146111)
 * Unlikely. Jetpack’s pretty cool with Multisite, so unless your .htaccess is really
   customized, it should be fine.
 * What’s in yours?
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [12 years ago](https://wordpress.org/support/topic/mobile-not-working-3/#post-5146112)
 * Can you also give us the URL of the broken site?
 *  Thread Starter [crither](https://wordpress.org/support/users/crither/)
 * (@crither)
 * [12 years ago](https://wordpress.org/support/topic/mobile-not-working-3/#post-5146116)
 * the url is
    [http://www.chrisrither.com/](http://www.chrisrither.com/)
 * I did not customize the .htaccess at all.
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [12 years ago](https://wordpress.org/support/topic/mobile-not-working-3/#post-5146120)
 * Ok, when a mobile device accesses the site, [http://www.chrisrither.com/](http://www.chrisrither.com/)
   is redirected to [http://m.chrisrither.com/](http://m.chrisrither.com/)
 * I’m assuming that it them fails because the m.chrisrither.com subdomain doesn’t
   exist.
 * This type of mobile-only redirect is not something that WordPress does on its
   own. More than likely, you have a plugin providing this redirect, so please double-
   check your active plugins. It could also be a `.htaccess` rule, though less likely.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘mobile not working’ is closed to new replies.

## Tags

 * [Mobile not working](https://wordpress.org/support/topic-tag/mobile-not-working/)

 * In: [Networking WordPress](https://wordpress.org/support/forum/multisite/)
 * 6 replies
 * 3 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [12 years ago](https://wordpress.org/support/topic/mobile-not-working-3/#post-5146120)
 * Status: not resolved

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