Support » Plugin: FormCraft - Contact Form Builder for WordPress » Mobile not showing Thank You page

  • Resolved upcloselocalmarketing

    (@upcloselocalmarketing)


    Form works great on desktop. Once submit form is clicked the thank you page message shows and we receive the email. On mobile once submit form is clicked, the gear shows then goes away and the form is still there and no thank you message. People think that they form didn’t work. We do receive the email submission though.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author FormCraft

    (@nishncraftsnet)

    Can you check the PHP error logs for errors?

    Thread Starter upcloselocalmarketing

    (@upcloselocalmarketing)

    Thanks for responding. Will check them and get back to you!

    Thread Starter upcloselocalmarketing

    (@upcloselocalmarketing)

    so sorry for not responding back yet. Looks like the client’s web developer from before has never upgraded the theme for four versions so could be why. We are waiting for more information about purchase recipes so we can update the theme.

Viewing 3 replies - 1 through 3 (of 3 total)
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