Mobile not refreshing

  • Resolved tgoarant

    (@tgoarant)


    6 years ago

    Hello,

    My mobile seems to be stuck on one version of my website. Whatever I modify, clear caches, even theme change or desactivate all plugins. It remains the same.

    Any idea how to solve this?

    Thank you.

    • This topic was modified 6 years ago by tgoarant.

    The page I need help with: [log in to see the link]

Viewing 12 replies - 16 through 27 (of 27 total)
1 2
  • Thread Starter tgoarant

    (@tgoarant)

    6 years ago

    nothing is happening on mobile, desktop is changed.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    6 years ago

    Desktop looks the same to me. I’m not sure I have anything more to add.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    6 years ago

    Your desktop remained the same to me too.

    Thread Starter tgoarant

    (@tgoarant)

    6 years ago

    I just reverted back sorry

    Thread Starter tgoarant

    (@tgoarant)

    6 years ago

    do you want to see with another theme?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    6 years ago

    Can you try switching to the Twenty Nineteen theme and let us know when you have done so?

    Thread Starter tgoarant

    (@tgoarant)

    6 years ago

    changed

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    6 years ago

    Now look at your desktop site on an incognito browser. Do you see that your desktop version is also unchanged?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    6 years ago

    nope.

    It appears you’re using the Sucuri CDN, which is yet another layer of cache. Disconnnect your site from that as a test.

    Thread Starter tgoarant

    (@tgoarant)

    6 years ago

    yes in that case it remains unchanged… totally lost…

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    6 years ago

    Nope, you’re still using Sucuri. You need to disable that or ask them how to clear their cache.

    Thread Starter tgoarant

    (@tgoarant)

    6 years ago

    I cleared the Sucuri cache now I see the changes, thank you for your help!!!

Viewing 12 replies - 16 through 27 (of 27 total)
1 2
  • The topic ‘Mobile not refreshing’ is closed to new replies.