Support » Plugin: WooCommerce External Product New Tab » Mobile New Page?

  • Resolved marko2002

    (@marko2002)


    Hi, thanks for the plugin, works great on desktops however strangely, I’m noticing it doesn’t appear to work on mobiles, or at least not for me, using Chrome on desktop and mobile, just the mobile doesn’t open new page, wondering if this is something you’ve experienced.
    Cheers

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hey @marko2002,

    I’ve performed some cross-testing for us today on several of my sites which have the latest versions of WordPress, WooCommerce and our free Storefront theme as the only enabled software. When doing so I’ve not been able to replicate the behaviour which you describe with product links not opening on a new tab on smartphone devices.

    When testing I used an iPhone with Google Chrome and Safari. The test product I used was the one below.

    https://woostaging.mystagingwebsite.com/product/external-affiliate-product/

    It could be that your WordPress theme is possibly changing the HTML output for product buttons on small screen devices. WooCommerce itself uses the exact same buttons and HTML markup on all devices.

    Thread Starter marko2002

    (@marko2002)

    Thanks for checking that Stuart, it’s very possible it could be something to do with my WP installation, if it’s working as expected it must be related to something else, either way I’ll persevere 🙂

    Plugin Author Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hey @marko2002,

    If you can post a link to your site I can take a look for you to see if I can offer some guidance 🙂

    Thread Starter marko2002

    (@marko2002)

    That’s very kind of you Stuart but the site in question was supposed to be an Amazon affiliate site but tbh it’s proving more hassle than it’s worth, even the affiliate links don’t seem to be working correctly but I think it’s more to do with the plugin we’re using for those links so it’s likely for the scrap heap 🙂

    Plugin Author Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hey @marko2002,

    I’m happy I could update the plugin with your feedback and I’m sorry to hear you discontinued the project 🙁

Viewing 5 replies - 1 through 5 (of 5 total)
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