Mobile menu not showing up (WP 5.2.5 + Hemingway)

  • Resolved jlumiere

    (@jlumiere)


    4 years, 3 months ago

    Hello everybody, and thank you for your great support and community!

    I am having troubles with WP-Mobile menu on my blog with WordPress 5.2.5 and a Hemingway child theme – it doesn’t show up whatever the resolution is. Actually, I have tried with multiple mobile menus plugins and none of them worked.
    I have assigned menus to Primary Menu (‘Menu 1’) and Left Menu (‘mobile’). I have tried tinkering with the width trigger. I have checked the CSS and the JS console for syntactical errors.
    When I installed WP-Mobile menu, that 46px top padding appeared; it wasn’t there before.

    Thank you so much for any support!

    Leonardo

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Rui Guerreiro

    (@takanakui)

    4 years, 2 months ago

    Hi @jlumiere,

    Can you enable the plugin again so I can have a look?
    Also there is an error in the Javascript console that may be causing some issues.

    Thanks

    Thread Starter jlumiere

    (@jlumiere)

    4 years, 2 months ago

    Hi Rui,

    Thank you for your reply. The plugin is indeed enabled and updated, with the following options:

    a:41:{s:12:"enabled_logo";s:1:"1";s:8:"logo_img";s:0:"";s:13:"header_height";s:2:"40";s:15:"logo_top_margin";s:1:"5";s:11:"header_text";s:0:"";s:16:"header_font_size";s:2:"20";s:9:"left_menu";s:6:"Menu 1";s:18:"left_menu_icon_opt";s:1:"0";s:14:"left_menu_icon";s:0:"";s:15:"left_menu_width";s:3:"270";s:20:"left_icon_top_margin";s:2:"10";s:21:"left_icon_left_margin";s:1:"5";s:13:"width_trigger";s:4:"5000";s:16:"edc117863e7ad302";s:0:"";s:19:"only_mobile_devices";s:1:"1";s:16:"enable_left_menu";s:1:"1";s:17:"enable_right_menu";s:1:"0";s:16:"55186b6139cdcba2";s:0:"";s:16:"bc0780a0a16b8d38";s:0:"";s:13:"hide_elements";s:0:"";s:22:"default_hided_elements";s:114:"a:9:{i:0;s:1:"1";i:1;s:1:"2";i:2;s:1:"3";i:3;s:1:"4";i:4;s:1:"5";i:5;s:1:"6";i:6;s:1:"7";i:7;s:1:"8";i:8;s:1:"9";}";s:16:"eb4218389e2d7f1a";s:0:"";s:17:"menu_display_type";s:13:"slideout-over";s:18:"autoclose_submenus";s:1:"0";s:22:"menu_items_border_size";s:1:"0";s:15:"close_icon_font";s:8:"cancel-1";s:20:"close_icon_font_size";s:2:"30";s:22:"submenu_open_icon_font";s:9:"down-open";s:23:"submenu_close_icon_font";s:7:"up-open";s:22:"submenu_icon_font_size";s:2:"25";s:16:"967bcf13a38e2bab";s:0:"";s:15:"sticky_elements";s:0:"";s:10:"custom_css";s:0:"";s:9:"custom_js";s:0:"";s:16:"5f50f890971a96ca";s:0:"";s:16:"6ac253251e631bc4";s:0:"";s:16:"d82aab16c3557b41";s:0:"";s:17:"only_testing_mode";s:1:"0";s:16:"dde6c32f06c5caf8";s:0:"";s:16:"428234e58be7b887";s:0:"";s:16:"7a9dbb4c45fde28a";s:0:"";}

    I fixed the JS error. Only a debugging message from Adsense remains but the menu hasn’t been working since long before I installed Adsense.

    Thank you, looking forward to your support

    Thread Starter jlumiere

    (@jlumiere)

    4 years, 2 months ago

    Hi @takanakui, really sorry to bother you.
    Do you have any insight on my problem?

    Thanks so much!

    Plugin Author Rui Guerreiro

    (@takanakui)

    4 years, 2 months ago

    Hi @jlumiere,

    Apologize for the delay. Need to ask something in private, can you send me an email to [support AT wpmobilemenu DOT com]

    Will reply fast.

    Thanks

    Plugin Author Rui Guerreiro

    (@takanakui)

    4 years, 2 months ago

    This situation was sorted by email.

Viewing 5 replies - 1 through 5 (of 5 total)
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