Title: Mobile menu doesn't work Last modified: August 30, 2016 --- # Mobile menu doesn't work * Resolved [kevinw1](https://wordpress.org/support/users/kevinw1/) * (@kevinw1) * [10 years, 6 months ago](https://wordpress.org/support/topic/mobile-menu-doesnt-work-4/) * The mobile menu doesn’t open on my site [http://prvs.ca](http://prvs.ca) using the SG Double theme. The menu icon is present but nothing happens when you click it. * I have tried deactivating all plugins – no change. Removed the “return to top” button – no change. * Happens on a Blackberry tablet, iPhone, and Chrome browser with the width shrunk to minimum. Viewing 10 replies - 1 through 10 (of 10 total) * [dherries](https://wordpress.org/support/users/dherries/) * (@dherries) * [10 years, 3 months ago](https://wordpress.org/support/topic/mobile-menu-doesnt-work-4/#post-6687149) * I am having the same problem. How do we fix this? * [jm2001a](https://wordpress.org/support/users/jm2001a/) * (@jm2001a) * [10 years, 2 months ago](https://wordpress.org/support/topic/mobile-menu-doesnt-work-4/#post-6687152) * Same Problem here. What’s going on? * [dherries](https://wordpress.org/support/users/dherries/) * (@dherries) * [10 years, 2 months ago](https://wordpress.org/support/topic/mobile-menu-doesnt-work-4/#post-6687153) * I figured it out. You have to go to: customizing/menu and turn on “First Top Menu” and that menu will show up on your smartphone. * Thread Starter [kevinw1](https://wordpress.org/support/users/kevinw1/) * (@kevinw1) * [10 years, 2 months ago](https://wordpress.org/support/topic/mobile-menu-doesnt-work-4/#post-6687154) * Glad to see this problem is not just me, but I wish the theme developer would respond! * I already had the “First top menu” turned on, and while that displays the menu icon, the menu doesn’t open when I tap on it. * [dherries](https://wordpress.org/support/users/dherries/) * (@dherries) * [10 years, 2 months ago](https://wordpress.org/support/topic/mobile-menu-doesnt-work-4/#post-6687155) * Mine works OK. Go to [http://www.toomuchhorsepower.com](http://www.toomuchhorsepower.com) and see for yourself. I con’t know why yours does not work. It would be great if the developer would document his theme better. * [jm2001a](https://wordpress.org/support/users/jm2001a/) * (@jm2001a) * [10 years, 2 months ago](https://wordpress.org/support/topic/mobile-menu-doesnt-work-4/#post-6687156) * Your right dherries your menu now works. * But I cannot find a place to tour on First Top Menu so I still stuck. * [dherries](https://wordpress.org/support/users/dherries/) * (@dherries) * [10 years, 2 months ago](https://wordpress.org/support/topic/mobile-menu-doesnt-work-4/#post-6687157) * Here is the way I did it. * Go to Customiize > menues > create your first menu (mine says Menu 1) with the menu items you want. Check on the bottom [ ] First Top Menu (mine says Current Menu 1) Also, I have Customize Menu > Navigation Menu settings > Switch On First Top Menu checked. * It would sure be great if the author would document this better. It is very confusing. * I hope that works. * [jm2001a](https://wordpress.org/support/users/jm2001a/) * (@jm2001a) * [10 years, 2 months ago](https://wordpress.org/support/topic/mobile-menu-doesnt-work-4/#post-6687158) * It changed the menu I wanted with all my sub menus but When I create a new menu for my top one then the mobile menu also works. Still attempting to find a way to get everything have includes without re structuring a multi folder menu. There must be somewhere that the default menu can be placed as First Top Menu and it actually work. * Thanks for the help. * Thread Starter [kevinw1](https://wordpress.org/support/users/kevinw1/) * (@kevinw1) * [10 years, 1 month ago](https://wordpress.org/support/topic/mobile-menu-doesnt-work-4/#post-6687170) * Found the issue that was causing this. The mobile menu only works if it’s a custom menu, not the native automatic WP menu. * [medic5152](https://wordpress.org/support/users/medic5152/) * (@medic5152) * [10 years, 1 month ago](https://wordpress.org/support/topic/mobile-menu-doesnt-work-4/#post-6687171) * This worked for me Thanks!!!!! see below * dherries Member Posted 1 month ago # * Here is the way I did it. * Go to Customiize > menues > create your first menu (mine says Menu 1) with the menu items you want. Check on the bottom [ ] First Top Menu (mine says Current Menu 1) Also, I have Customize Menu > Navigation Menu settings > Switch On First Top Menu checked. * It would sure be great if the author would document this better. It is very confusing. * I hope that works. Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Mobile menu doesn't work’ is closed to new replies. * ![](https://i0.wp.com/themes.svn.wordpress.org/sg-double/1.7/screenshot.png) * SG Double * [Support Threads](https://wordpress.org/support/theme/sg-double/) * [Active Topics](https://wordpress.org/support/theme/sg-double/active/) * [Unresolved Topics](https://wordpress.org/support/theme/sg-double/unresolved/) * [Reviews](https://wordpress.org/support/theme/sg-double/reviews/) ## Tags * [menu](https://wordpress.org/support/topic-tag/menu/) * [mobile](https://wordpress.org/support/topic-tag/mobile/) * 10 replies * 4 participants * Last reply from: [medic5152](https://wordpress.org/support/users/medic5152/) * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/mobile-menu-doesnt-work-4/#post-6687171) * Status: resolved