Support » Theme: News Box Free » Mobile menu disappear and page speed issue

  • Resolved giteshtrivedi

    (@giteshtrivedi)


    Hi,

    After buying Pro theme, I got several issues. The main issues are mobile menu disappearing, Tag line showing after disable from theme customize. Live preview stops working. Pagespeed is becoming very slow like 11% shows in GTmetrix. I raised too many threads in official support of the theme creator site but did not get truthful reply or update. This is not a way to provide support of PRO theme when genuine buyers bought PRO theme from the creator.

    The page I need help with: [log in to see the link]

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  • Theme Author Noor Alam

    (@nalam-1)

    Hi,
    We already fully refund your order, sorry for your inconvenience. We couldn’t support you for COVID19 situation.
    Anyway, our many customs are happy with the pro version and our support.
    Thanks

Viewing 1 replies (of 1 total)
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