Support » Theme: Hueman » Mobile menu closing after click

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  • Same problem on my mobile site of dare2go.com The menu flashes briefly onto the screen and then is gone again. It doesn’t matter if you keep your finger on the “hamburger” icon or not.
    Before the latest theme update my mobile menu, including sub-menus, was working just fine!

    [ps: I have reverted my site to version 3.4.5, so it’s working – but NOT with the latest theme version…]

    • This reply was modified 1 year, 9 months ago by webbeetle.

    Did the same. Reverted back to 3.4.5 now it is working!

    Hi Akandor,

    Please let us know once you update again so we can check the error in your site.

    Thank you!

    Hi @emranemranx,

    I’ve updated and now it is not working anymore.

    Cheers.

    Hi @akandor,
    just visited your website with my smartphone, the mobile menu works fine…

    Please make sure you cleaned both your server side (caching plugin?!) and browser cache.

    Best.

    Hi @d4z_c0nf,

    everything is cleared.

    BR

    Hi,
    that’s pretty weird, I really cannot reproduce the issue on your site :/

    Hi I needed to clear my mobile Safari cash completely to reproduce this. And on a PC or Mac it worked even if I changed the resolution.

    Hi Akandor,

    I also can’t reproduce it. Please try checking from another mobile.

    Thank you!

    Hi, I tried it on an android with the same problem. I deleted the cache on the mobile browser and the problem starts happening.

    I also can reproduce this in a private browser session.

    I tested it on a old iPhone 4, iPhone XS Max (XCODE Simulator), iPhone 5s (XCODE Simulator), iPhone 7 Plus, Samsung Galaxy S9

    What should I do?

    Ok…funny. When I disable my WLAN and use cellular connection it works. Let me check my DNS Server settings.

    Hi there,

    Yes, please check the DNS server settings and let us know.

    Thank you!

Viewing 12 replies - 1 through 12 (of 12 total)
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