The mega menu doesn’t even open for me. It just doesn’t happen. It might be better if you contact the support of the theme you are using: https://wordpress.org/support/theme/astra/
Hi @martinavasquez80!
As already mentioned, it would be best to reach out to the author of the theme you are using to see if they can assist you with this.
Our support here is for the WordPress Mobile app, so if you encounter any issues with the app, feel free to let us know 🙂