Title: Mobile login only issue Last modified: August 24, 2016 --- # Mobile login only issue * [SilentJC](https://wordpress.org/support/users/silentjc/) * (@silentjc) * [11 years ago](https://wordpress.org/support/topic/mobile-login-only-issue/) * I have a weird issue that started with 4.1 and at first I thought it was the actual system. Here’s the setup. * I run MacOS Yosemite on my MacMini and MacBook Pro, iPhones and iPads. We’re a pretty Apple centric home. * When the auto-update to 4.1 kicked in, I lost a lot of functionality on the backend.“ Stick to home page” stopped working, the login defaulted to the mobile login. This has been seen on multiple devices using multiple networks (work, home, etc). I was able to force the desktop site on our Android tablet. Does anyone have any idea why this might be happening and/or have a suggestion on how I might fix this? Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/mobile-login-only-issue/page/2/?output_format=md) [→](https://wordpress.org/support/topic/mobile-login-only-issue/page/2/?output_format=md) * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [11 years ago](https://wordpress.org/support/topic/mobile-login-only-issue/#post-6089320) * Try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause. * If that does not resolve the issue, try switching to the Twenty Fifteen theme to rule-out a theme-specific issue (theme functions can interfere like plugins). * Thread Starter [SilentJC](https://wordpress.org/support/users/silentjc/) * (@silentjc) * [11 years ago](https://wordpress.org/support/topic/mobile-login-only-issue/#post-6089331) * That’s the fun part… I (just today) did a full backup, and dry install into an empty site and the same issues exist. As mentioned before, the mobile site is being forced, only when using the “request full desktop” version from Chrome on an Android device did we find the problem. * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [11 years ago](https://wordpress.org/support/topic/mobile-login-only-issue/#post-6089335) * Ok, so how about the troubleshooting steps I posted? * Thread Starter [SilentJC](https://wordpress.org/support/users/silentjc/) * (@silentjc) * [11 years ago](https://wordpress.org/support/topic/mobile-login-only-issue/#post-6089336) * It was a dry install, zero plugins installed and/or activated. Zero content. No themes other than the default active. * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [11 years ago](https://wordpress.org/support/topic/mobile-login-only-issue/#post-6089345) * I find that odd since WordPress has no “mobile site” without using plugins. The Dashboard and Twenty Fifteen themes re-shape with the size of the screen, but there is no separate mobile mode with a way to switch between mobile and desktop. * Are you absolutely sure you are using no plugins and no themes besides the default theme? Please, be honest. * If so, would you please describe what you mean by the “mobile site” being forced? * Thread Starter [SilentJC](https://wordpress.org/support/users/silentjc/) * (@silentjc) * [11 years ago](https://wordpress.org/support/topic/mobile-login-only-issue/#post-6089387) * The only way to describe it is the login screen looks like the mobile login. For instance, when accessing a site via a phone, you get a different login screen. Unless you use something like Chrome where you can force the site to act like a desktop site. This is what I’m talking about except that it’s happening across every device I own. I’m being as honest as a person can be. I’m trying to figure out why my systems suddenly lost all that functionality when things switched to 4.1. * As such, over the weekend I decided to backup the site and do a full reinstall of everything. The entire thing was backed up, wiped out and reinstalled. Before doing anything else I installed wordpress. No plug ins, no themes, NOTHING. Just the core install package. Nothing changed. That’s why I’m trying to figure this out. What changed between 4.0 and 4.1 that broke the functionality on the end user side of things. This is my confusion. * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [11 years ago](https://wordpress.org/support/topic/mobile-login-only-issue/#post-6089413) * > What changed between 4.0 and 4.1 that broke the functionality on the end user > side of things. This is my confusion. * Nothing really, that’s why I’m confused too. * Let’s approach this from a different way. What functionality have you lost? * Thread Starter [SilentJC](https://wordpress.org/support/users/silentjc/) * (@silentjc) * [11 years ago](https://wordpress.org/support/topic/mobile-login-only-issue/#post-6089503) * I’ve been poking around a bit, and one screen gave away a hint. Specifically the media management window said “javascript must be enabled…” now, again, this was a clean installation, I’d changed exactly nothing, and installed the files clean slate. No plug ins (except for the default stuff that comes with WP like Akismet, etc) and no external third party themes. So somewhere the javascript is broken… * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [11 years ago](https://wordpress.org/support/topic/mobile-login-only-issue/#post-6089513) * That means Javascript is disabled *in your browser* not WordPress. Please make sure you have enabled Javascript. * Thread Starter [SilentJC](https://wordpress.org/support/users/silentjc/) * (@silentjc) * [11 years ago](https://wordpress.org/support/topic/mobile-login-only-issue/#post-6089517) * It’s enabled, has been tested across Safari, Firefox and Chrome all with the same results on multiple devices. * I should also note, I help run another WP self-hosted site on another server and do not have the same issues. As such, I’m sure you can imagine, this is incredibly frustrating/puzzling. * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [11 years ago](https://wordpress.org/support/topic/mobile-login-only-issue/#post-6089520) * Hm, that’s very odd. * First, please make sure that your browser is up to date by visiting [http://whatbrowser.org/](http://whatbrowser.org/) * If it is not, please try updating your browser or switching to a different browser. * If it is, please do these two things: * 1. Try clearing your browser’s cache and cookies. * 2. Try with all browser extensions or add-ons temporarily disabled. * Please let us know how each step goes for you, and which browser (and version of) you’re using if you’re still having trouble. * Thread Starter [SilentJC](https://wordpress.org/support/users/silentjc/) * (@silentjc) * [11 years ago](https://wordpress.org/support/topic/mobile-login-only-issue/#post-6089521) * All that has been done as well on each version of each browser, all up to date, no changes. Normally I’d assume the JavaScript permissions on the individual browsers would’ve been the culprit, but with Java, the browsers, and a clean install to the server… I’m at a complete loss. I’ve tried dumping caches, all cookies, etc. No change. * Thread Starter [SilentJC](https://wordpress.org/support/users/silentjc/) * (@silentjc) * [11 years ago](https://wordpress.org/support/topic/mobile-login-only-issue/#post-6089522) * FYI – Browsers checked are Safari 8 Firefox 29 Chrome 42 * All current. * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [11 years ago](https://wordpress.org/support/topic/mobile-login-only-issue/#post-6089524) * Java is entirely separate from JavaScript. * 1. Are you sure you enabled *JavaScript*? * 2. Is this a completely fresh installation, and if so did you do it manually or through your host’s installer? * 3. Have you tried in a different browser? * Thread Starter [SilentJC](https://wordpress.org/support/users/silentjc/) * (@silentjc) * [11 years ago](https://wordpress.org/support/topic/mobile-login-only-issue/#post-6089536) * 1. Yes, absolutely… I’ve gone through and checked everything I could possibly check. I know what JavaScript is, I know how to both enable and disable it. I assure you, it’s enabled. * 2. When I say clean install, I mean I wiped the site completely off the server( apart from my media files which were moved to a different area outside my public_html folders). The installation was a manual install, I hate using the script installers on the servers. * 3a. As mentioned, I’ve checked using Safari, Firefox, and Chrome… all current versions. And for good measure, I’ve even checked using Opera on the desktop. Mobile browsers on iOS were Safari and Chrome. * 3b. I also used Chrome on my Android tablet and was able to use the “request desktop site” function and that restores the JavaScript issue and gives me full functionality. But that was the only way I was able to get it. * 4. I’ve made sure all my security settings on all the devices were not in some way blocking JavaScript. * 5. All operating system software, ancillary software is up to date. * 6. All caches and files relating to websites were purged. System rebooted… same results. * As you might see, I’ve tried pretty much everything and my resulting annoyance( especially given the secondary site on another server that functions just fine so we know it’s not me)… is there a way to see if something on my server is causing a problem. I’ve looked at the error logs and there’s nothing saying there’s a problem, no errors relating to JavaScript files, etc. Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/mobile-login-only-issue/page/2/?output_format=md) [→](https://wordpress.org/support/topic/mobile-login-only-issue/page/2/?output_format=md) The topic ‘Mobile login only issue’ is closed to new replies. ## Tags * [Apple](https://wordpress.org/support/topic-tag/apple/) * [mac](https://wordpress.org/support/topic-tag/mac/) * [mobile login](https://wordpress.org/support/topic-tag/mobile-login/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 16 replies * 2 participants * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/) * Last activity: [11 years ago](https://wordpress.org/support/topic/mobile-login-only-issue/page/2/#post-6089545) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics