• Resolved Canadianllama

    (@canadianllama)


    For some reason on mobile the images are huge and blurry, its unusable for mobile. I can’t seem to change settings to fix it. Any ideas?

    • This topic was modified 3 years, 4 months ago by Canadianllama.

    The page I need help with: [log in to see the link]

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  • Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @canadianllama,

    Thank you for reaching out to us for support. This is caused by a custom rule in your theme or theme builder, forcing the width of this section to be 1920 pixels wide. We can fix this by adding some custom CSS (or by changing settings depending on the theme builder), add this to a custom CSS section in your theme or under Custom CSS in our plugin, Instagram Feed > Customize.

    
    .themify_builder_content-61 .tb_imz664.module-plain-text{
      width:inherit !important;
    }
    

    This rule is specific only to this section and I believe should you change the module in the editor it will also change the class, meaning this would need to be adjusted after any such change.

    Let me know if you need any further assistance.

    Many thanks.

    Thread Starter Canadianllama

    (@canadianllama)

    Thank you! That fixed it and its working great now! TY for taking the time to fix that for me, glad to know it was a theme issue and will watch for it in the future.

    Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Glad to be of assistance @canadianllama,

    No obligation of course, however if you are happy with the plugin and the support you received, feel free to leave us a review here. It would be much appreciated by the team. If not, no worries. Should you run into any issues going forward let us know or contact us via our website for assistance as we are always happy to help.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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