Support » Plugin: User Submitted Posts » Mobile Image Uploads

  • Resolved PlanitDev1


    This is a duplicate issue of another post, which was marked as resolved but never actually resolved.

    We have a responsive site using USP and the uploading functionality works beautifully on desktop sites. Images are being uploaded to the library and into the featured image area. Everything is displaying properly on our templates as well.

    The problem is on mobile. Testing with a Samsung Galaxy4, after clicking on choose file, I’m given a choice to use my Camera or Video. There is no option for using Gallery, which is where all previously taken images are stored. If I select Camera, I am able to take a photo and its file name appears next to the choose file button just like on desktop. However once the post is submitted, this image never appears in the WP admin. It’s not attached as a Featured Image, nor is it in the Media Library. The post content does submit fine, it’s the images that are missing completely.

    Could this issue please be looked into further? I will do some further testing on other devices in the meantime.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Jeff Starr


    I wish I could help but I do not have any Samsung devices to test on.. I do know that in general, mobile uploads work fine. I test on several versions of iPads, iPhones, Google Nexus, and a few other misc. devices — all upload as expected.

    Plugin Author Jeff Starr


    Gonna go ahead and close this thread. Feel free to follow-up with any new infos. If you can find anything specific I will be glad to try and implement any required solutions. Thank you for the feedback.

    i have also same issue.
    uploaded with my sony z1 but i can not find that image file anywhere on wordpress. i tried with iphone and samsung and failed also.
    is it because of the theme i use?

    the author just mentioned it works on iphone and most of mobile devices
    but i dont know why..


    pls help if anyone got clue.

    I have the same issue on Iphone 5s
    no image upload


    Plugin Author Jeff Starr


    Are you able to upload via desktop browser or any other device?

    yes via desktop it’s ok

    ok works fine, just pb of image size….

    thx for the job

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Mobile Image Uploads’ is closed to new replies.