Title: Mobile Gallery Last modified: March 13, 2020 --- # Mobile Gallery * Resolved [srganesan](https://wordpress.org/support/users/srganesan/) * (@srganesan) * [6 years, 3 months ago](https://wordpress.org/support/topic/mobile-gallery-3/) * Hi Team, Photo Gallery is not loading with Light box Please check the [https://www.imatn-wdw.org/gallery/ima-tnsb-international-womens-day-celebration/](https://www.imatn-wdw.org/gallery/ima-tnsb-international-womens-day-celebration/) * Thanks, g * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmobile-gallery-3%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 13 replies - 1 through 13 (of 13 total) * [Asya Gabrilyan](https://wordpress.org/support/users/asyag/) * (@asyag) * [6 years, 3 months ago](https://wordpress.org/support/topic/mobile-gallery-3/#post-12547388) * Dear [@srganesan](https://wordpress.org/support/users/srganesan/). * The gallery and the lightbox load on our end: * What browser and device do you check the gallery at? * Sincerely, * [procz](https://wordpress.org/support/users/procz/) * (@procz) * [6 years, 3 months ago](https://wordpress.org/support/topic/mobile-gallery-3/#post-12553251) * I’ve got the exact same problem for my page. Both sites (his and mine) won’t work on a Samsung Galaxy J5 with Chrome. * Its working on the Desktop PC, but not on Mobile. - This reply was modified 6 years, 3 months ago by [procz](https://wordpress.org/support/users/procz/). * [Asya Gabrilyan](https://wordpress.org/support/users/asyag/) * (@asyag) * [6 years, 3 months ago](https://wordpress.org/support/topic/mobile-gallery-3/#post-12559522) * Dear [@srganesan](https://wordpress.org/support/users/srganesan/) and [@procz](https://wordpress.org/support/users/procz/), * The galleries load on our end. * Can we please have some screenshot/recording with the issues you are referring to? * Sincerely, * [procz](https://wordpress.org/support/users/procz/) * (@procz) * [6 years, 2 months ago](https://wordpress.org/support/topic/mobile-gallery-3/#post-12574456) * Ofcourse. I uploaded a little GIF with the problematic. * [https://gifyu.com/image/dxWV](https://gifyu.com/image/dxWV) * It just doesnt load the pictures after the first picture. It just loads the first one. * sincerely * [Asya Gabrilyan](https://wordpress.org/support/users/asyag/) * (@asyag) * [6 years, 2 months ago](https://wordpress.org/support/topic/mobile-gallery-3/#post-12578229) * Dear [@procz](https://wordpress.org/support/users/procz/), * Can we please have the gallery URL to check it on our end? * Sincerely, * [Asya Gabrilyan](https://wordpress.org/support/users/asyag/) * (@asyag) * [6 years, 2 months ago](https://wordpress.org/support/topic/mobile-gallery-3/#post-12578256) * Dear [@procz](https://wordpress.org/support/users/procz/), * Please make sure you have the latest version of the gallery. * Sincerely, * [procz](https://wordpress.org/support/users/procz/) * (@procz) * [6 years, 2 months ago](https://wordpress.org/support/topic/mobile-gallery-3/#post-12582568) * Of course. One of the sites is this one. [https://www.uni-landau.de/rlq/wordpress/?page_id=1003](https://www.uni-landau.de/rlq/wordpress/?page_id=1003) * Sincerely * [Asya Gabrilyan](https://wordpress.org/support/users/asyag/) * (@asyag) * [6 years, 2 months ago](https://wordpress.org/support/topic/mobile-gallery-3/#post-12586785) * Dear [@procz](https://wordpress.org/support/users/procz/), * There is a js error coming from the optimizer installed on your site. Please refer to the optimizer support team to have this resolved. * Sincerely, * [procz](https://wordpress.org/support/users/procz/) * (@procz) * [6 years, 2 months ago](https://wordpress.org/support/topic/mobile-gallery-3/#post-12587029) * Dear Asya, * alright! Thank you for your message! * Sincerely * [Asya Gabrilyan](https://wordpress.org/support/users/asyag/) * (@asyag) * [6 years, 2 months ago](https://wordpress.org/support/topic/mobile-gallery-3/#post-12591820) * Dear [@srganesan](https://wordpress.org/support/users/srganesan/), * Can we please have a recording from your end? * Sincerely, * [procz](https://wordpress.org/support/users/procz/) * (@procz) * [6 years, 2 months ago](https://wordpress.org/support/topic/mobile-gallery-3/#post-12633580) * Dear [@asyag](https://wordpress.org/support/users/asyag/) , * I found the issue – it was not the Autoptimize plugin error. It was an access restriction. Your plugin needs the admin-ajax.php to work and if the access to this file is restricted, the plugin fails to work (for my case). I found a similar thread in your forum to this issue: [https://wordpress.org/support/topic/the-gallery-doesnt-work-with-the-new-version/](https://wordpress.org/support/topic/the-gallery-doesnt-work-with-the-new-version/) * Maybe this is [@srganesan](https://wordpress.org/support/users/srganesan/) problem too. * Sincerely * [hpwphotography](https://wordpress.org/support/users/hpwphotography/) * (@hpwphotography) * [6 years ago](https://wordpress.org/support/topic/mobile-gallery-3/#post-12882323) * I also have this issue. Lightbox loads fine on desktop browsers, but not in mobile browsers (iOS, Chrome + Safari). When clicking on a gallery group icon, I am taken to a gallery page with images from that set. When I click on any image, I am taken to a page (sitename/wp-content/uploads/photo-gallery/imported_from_media_library/ dsc_1234.jpg?bwg=1590287302) with the image shown. I’m able to Copy, etc. by long-clicking on the device screen. When I click the “back” button, I get a faded backward-spinning circle. * I’m able to access [https://website.com/wp-admin/admin-ajax.php?action=bwg_frontend_data](https://website.com/wp-admin/admin-ajax.php?action=bwg_frontend_data) without issue on both desktop + mobile. It’s a wall of links that are clickable on both devices. As a wordpress noob, looking at your documentation, I seem to have gone down a admin-ajax.php rabbit hole. It appears that may be the issue? * Funny thing is, I was able to get this to work once on my mobile device and then a few hours fly by and I can’t recall for the life of me how the universe was aligned to get it to work the first time. * Much appreciated. * [hpwphotography](https://wordpress.org/support/users/hpwphotography/) * (@hpwphotography) * [6 years ago](https://wordpress.org/support/topic/mobile-gallery-3/#post-12884840) * This issue seems to have resolved, although I do not know steps taken. If I find out the issue I will repost. Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘Mobile Gallery’ is closed to new replies. * ![](https://ps.w.org/photo-gallery/assets/icon-256x256.png?rev=2068745) * [Photo Gallery by 10Web - Mobile-Friendly Image Gallery](https://wordpress.org/plugins/photo-gallery/) * [Frequently Asked Questions](https://wordpress.org/plugins/photo-gallery/#faq) * [Support Threads](https://wordpress.org/support/plugin/photo-gallery/) * [Active Topics](https://wordpress.org/support/plugin/photo-gallery/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/photo-gallery/unresolved/) * [Reviews](https://wordpress.org/support/plugin/photo-gallery/reviews/) * 13 replies * 4 participants * Last reply from: [hpwphotography](https://wordpress.org/support/users/hpwphotography/) * Last activity: [6 years ago](https://wordpress.org/support/topic/mobile-gallery-3/#post-12884840) * Status: resolved