Support » Fixing WordPress » Mobile devices cannot scroll down

  • Resolved Bushstar

    (@bushstar)


    There seems to be a problem with the theme we are using, Renovatio, that I am not able to find the fault on. With Chrome’s mobile device mode the site works fine but with an Android Chrome or Firefox the site does not scroll down further than an inch. When connecting my phone to Chrome I cannot see any errors, if I right click a section on the site and select “Scroll in view” the view does move to that section.

    I have disabled all plugins and the problem remains, if I change the theme the problem is fixed. Ideally I’d like to find the fault in the theme but it is not obvious to me what the problem is.

    The site that has the trouble is:
    https://www.artbyte.me/

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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Don’t use Developing with WordPress for theme or plugin support OK? That’s not what it’s for and I’ve moved your topic to Fixing WordPress.

    *Looks*

    For pro or commercial product support please contact the author directly on their site.

    As the author is aware, commercial products are not supported in these forums. As you are their customer I am sure they will have no problem supporting you there.

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