Title: Mobile Chat – Forbidden error! Last modified: August 31, 2016 --- # Mobile Chat – Forbidden error! * Resolved [catmaniax](https://wordpress.org/support/users/catmaniax/) * (@catmaniax) * [9 years, 12 months ago](https://wordpress.org/support/topic/mobile-chat-forbidden-error/) * Hello, I’m experiencing a problem when I try to access iFlyChat from my phone. It displays the following error: * Forbidden You don’t have permission to access /wp-content/plugins/iflychat/mobile- chat.php on this server. * How could I resolve this because I really love this plugin! * [https://wordpress.org/plugins/iflychat/](https://wordpress.org/plugins/iflychat/) Viewing 1 replies (of 1 total) * Plugin Author [Shashwat Srivastava](https://wordpress.org/support/users/darklrd/) * (@darklrd) * [9 years, 11 months ago](https://wordpress.org/support/topic/mobile-chat-forbidden-error/#post-7405302) * This error usually means that the plugin has not been installed correctly. Please re-install the plugin. Thank you. Viewing 1 replies (of 1 total) The topic ‘Mobile Chat – Forbidden error!’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/iflychat_fbfbfb.svg) * [iFlyChat - WordPress Chat](https://wordpress.org/plugins/iflychat/) * [Frequently Asked Questions](https://wordpress.org/plugins/iflychat/#faq) * [Support Threads](https://wordpress.org/support/plugin/iflychat/) * [Active Topics](https://wordpress.org/support/plugin/iflychat/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/iflychat/unresolved/) * [Reviews](https://wordpress.org/support/plugin/iflychat/reviews/) ## Tags * [forbidden](https://wordpress.org/support/topic-tag/forbidden/) * [mobile](https://wordpress.org/support/topic-tag/mobile/) * 1 reply * 2 participants * Last reply from: [Shashwat Srivastava](https://wordpress.org/support/users/darklrd/) * Last activity: [9 years, 11 months ago](https://wordpress.org/support/topic/mobile-chat-forbidden-error/#post-7405302) * Status: resolved