Title: Mobile bug
Last modified: November 26, 2018

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# Mobile bug

 *  Resolved [AleCss](https://wordpress.org/support/users/alecss/)
 * (@alecss)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/mobile-bug-3/)
 * Hi, your GDPR Cookie compliance wordpress plugin works well. But there’s a bug
   when the “settings” link is tapped on mobile devices. It doesn’t work properly
   and it needs to be tapped several times before the modal windows appears.
 * I have put the “settings” link in my footer in the way you suggest: #moove_gdpr_cookie_modal.
   Is there another more efficient way to link GDPR Cookie compliace settings on
   mobile devices?
 * Thank you very much

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Moove Agency](https://wordpress.org/support/users/mooveagency/)
 * (@mooveagency)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/mobile-bug-3/#post-10924646)
 * Hi there,
 * Thanks for using our plugins.
 * We will start the investigation and the fix will be included in the next plugin
   release. Could you please provide me more details about your device?
 * We will keep you updated on this.
 * Thanks for your report!
 *  Thread Starter [AleCss](https://wordpress.org/support/users/alecss/)
 * (@alecss)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/mobile-bug-3/#post-10924680)
 * Hi, thank you for your response. I have tested on an iPhone 5S, on iPhone 7 and
   on an iPad Air.
 *  Plugin Author [Moove Agency](https://wordpress.org/support/users/mooveagency/)
 * (@mooveagency)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/mobile-bug-3/#post-10930472)
 * Hi AleCss,
 * Thanks for the clarifications. We’ve tested in two sites with different themes
   on the following devices: iPhone 5s iOS9 Safari, iPhone 6 iOS9 Safari, iPhone
   7 iOS12 Safari.
 * Could you please share your site link to make some investigations on your site
   as well? I think there is some conflict with your theme and our plugins, which
   should be investigated.
 * Looking forward to hearing from you.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Mobile bug’ is closed to new replies.

 * ![](https://ps.w.org/gdpr-cookie-compliance/assets/icon-256x256.png?rev=2376316)
 * [GDPR Cookie Compliance - Cookie Banner, Cookie Consent, Cookie Notice for CCPA, EU Cookie Law](https://wordpress.org/plugins/gdpr-cookie-compliance/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/gdpr-cookie-compliance/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/gdpr-cookie-compliance/)
 * [Active Topics](https://wordpress.org/support/plugin/gdpr-cookie-compliance/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/gdpr-cookie-compliance/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/gdpr-cookie-compliance/reviews/)

## Tags

 * [mobile](https://wordpress.org/support/topic-tag/mobile/)

 * 3 replies
 * 2 participants
 * Last reply from: [Moove Agency](https://wordpress.org/support/users/mooveagency/)
 * Last activity: [7 years, 4 months ago](https://wordpress.org/support/topic/mobile-bug-3/#post-10930472)
 * Status: resolved