Support » Theme: Sugar and Spice » Mobile and Subscription Issues

  • Resolved tiramipursuit


    So, I am having two separate issues right now.
    #1 Is this theme mobile compatible? My site is inaccessible on any mobile device since I changed to this theme (I love it though and don’t want to change!)
    #2 One of my family members has been trying to subscribe to my site for weeks and the confirm subscription email is nowhere to be found (not in spam folder, trash, etc). I was able to subscribe instantly with my email, but it still won’t work with hers. This isn’t a huge issue, but who knows if there are other people trying to subscribe who also aren’t receiving their emails?
    Thanks for your help!!

    my site:

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  • Theme Author alex27



    #1 – please define inasccessible. As far as I can see everything is on in order.
    #2 – the theme has nothing to do with subscriptions, beside styling subscription form. You should investigate whatever plugin you’re using for subscribing, I won’t be able to help.

    I can’t access the site from a mobile device and neither can my followers (at least the ones I’ve asked)
    I am using jetpack for the subscriptions.

    I wasn’t sure if the theme would affect subscriptions, thanks for clearing that up!

Viewing 3 replies - 1 through 3 (of 3 total)
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