Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hey @jkengineer ,

    Thank you for reaching us out.
    These are the images that are applied through CSS – https://share.getcloudapp.com/4gux1gPW

    You might want to update them too. This happens because while importing the website was http and after import process is done you changed it to https. The images were already imported by then and few of them were left out.

    Also, you don’t see it in Page Source because the Images are applied is CSS files.

    I hope that clarifies your doubts.

    Regards,
    Vrunda Kansara

    Thanks for the response.

    I’m still at a loss. The media library shows the images as https:
    The CSS is not present in the Customizer.
    I can’t see the CSS when editing the page in Elementor (not Pro – is that why?)

    Do I have to use the Google DevTools to access it and edit it? Is that the only way? And as a general question, how would I know that that’s where to look?

    If I edit the page in Elementor, would removing the image and reinserting it fix the problem?

    However, as I noted above, I don’t see one of the images on the page.

    Thanks,
    Jack

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hey @jkengineer ,

    I totally understand your concern.

    I opened the 4 images and noticed that these images are used as a Section Background on the page. You might have to re-edit these images. If still the issue persists for you, you can add a request here – https://wpastra.com/support/ for a quicker response.

    Regards,
    Vrunda Kansara

    OK!
    I initially could not find one of them on the page, although I now see it. It’s behind a fairly opaque overlay.

    I was able to edit the images in Elementor – select the section, edit, choose image, then unselect and reselect in the media library. That fixed it.

    Part of the problem I was having was in selecting the image of the people in Elementor – I kept getting the spacer instead of the image. Eventually found a skinny piece of the image that could be clicked on to select.

    I think your initial pointer at CSS was a red herring, but I appreciate that we’ve got it fixed.

    Thanks.

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hey @jkengineer ,

    I am glad we got it fixed. Feel free to get back to us if you have any other issues.

    Regards,
    Vrunda Kansara

Viewing 5 replies - 1 through 5 (of 5 total)
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