Where can we see the website in question?
Thread Starter
Nicola
(@wickedstudios)
Hi Takayuki, sorry for the late replay but I didn’t receive a notification of your reply.
Sometimes in the same mail there are more senders, like when the form is sent by 2 users the system aggregate them in the same mail.
could be using wordpress in the FROM field?
[your-name] [your-surname] – <wordpress@mydomain.com>
Thank you.
website is hosted at aruba.it and website is aostavalleyfreeride.com
On which page on the site do you have the contact form having the issue?
Thread Starter
Nicola
(@wickedstudios)
We use multiple forms on different pages with all the same config (some have more fields but backend settings are the same)
https://www.aostavalleyfreeride.com/grand-tour/ (in all the tours)
https://www.aostavalleyfreeride.com/private-lessons/
https://www.aostavalleyfreeride.com/weekend-lovers-erides/
https://www.aostavalleyfreeride.com/daily-erides/
https://www.aostavalleyfreeride.com/camps/
What do you think generates this problem? the mail is linked and managed with GMAIL . Could be a Google problem?
THANK YOU
See Setting up mail
What email settings do you have in the Mail tab panel?
Thread Starter
Nicola
(@wickedstudios)
TO: info@aostavalleyfreeride.com
FROM: [your-name][your-surname] – <wordpress@aostavalleyfreeride.com>
SUBJECT: AVF – FORM DAILY RIDES Request
ADDITIONAL HEADERS: Reply-To: [your-email]
—-
FORM DAILY RIDES REQUEST
From: [your-name] <[your-email]>
Email Confirmation: [confirm-email]
Option: [selectride]
Number of Riders: [riders]
First Riding Day: [firstridingday]
Last Riding Day: [lastridingday]
—
This e-mail was sent from a contact form on Aosta Valley Freeride – MTB Holidays (https://www.aostavalleyfreeride.com)
Try replacing the Subject field to AVF – FORM DAILY RIDES Request from [your-name]
Thread Starter
Nicola
(@wickedstudios)
Ok Boss! I keep you updated <3
