Support » Plugin: Roost Web Push » Mixed Feelings

  • I wanted to achieve something that looks just like the featured image above. I took into account reading all the reviews here before installing this plugin. It seems great and has potentials (I really hope it works out). However, my rating is based on the experience after installing it.

    – Not as much easy installation. Unless Im missing something, can’t get it to work. So far I see a “Bell” display on my site, but no pushover-prompt. There should be a video instruction on this.

    – Minor glitches with website: keeps removing and asking for your company Logo. The lack of “save-button” doesn’t help to know if its being saved or not.

    – There should be option to send notification to different type of subscribers. (Again, unless I misunderstanding the plugin’s purpose)

    **Overall 3-Star, feelings wise. But gave it a 4-Star due to its potentials.

Viewing 1 replies (of 1 total)
  • Plugin Author Roost

    (@noticesoftware)

    Hey obi55,

    Would like to chat and help you get all of this resolved. Shoot us an email at support@goroost.com.

    I’ll answer what I can here though:

    1) There are a few reasons you may not get the permission prompt out-of-the-box. Chrome does require HTTPS (SSL). If you do not have this we have created a few workarounds, but unfortunately the plugin is not optimized for set up of those yet. The bell works on any browser / device.

    2) Are you referring to on our dashboard during account set up? Want to know if there is a bug here. Did you try from the Settings section once through the set up walkthrough?

    3) We do have the ability to use segmentation / categories for sending. There is a bit of lift from your side using our APIs not plugin out-of-the-box. Segments are a paid feature not in our Starter plans.

    Appreciate the feedback and nod at potential.

    – Dan

Viewing 1 replies (of 1 total)
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