Support » Plugin: Kadence WooCommerce Email Designer » Mixed Content

  • Hi, the subject from the “customer completed order” is pulled from the Email “customer invoice” Also the heading text in the “customer completed order” is the heading text from the “customer invoice” Email…
    How can this be solved? thanks
    Oliver

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hey,
    I can’t recreate this, If you go to woocommerce> settings > emails in your admin you can define the subject and header for each email outside of the customizer. Can you verify they are correct there?

    Ben

    Thread Starter FENOMICS

    (@fenomics)

    Hi Ben, thanks for feedback.
    In the woocommerce settings I have the same content in in kadence, but this what I see in the subject and emails..
    see here https://monosnap.com/file/ibNtkAtXfxJhgH8ZW4xZ2VUPG7ee61.
    The email subject is also “Rechnung 1 für Bestellung 3027”
    thanks for help..
    Oliver

    Are you overriding templates in your theme? If you go to woocommerce > status and scroll down to template overrides are any email templates being overridden?

    Ben

Viewing 3 replies - 1 through 3 (of 3 total)
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