Missing Widget in Elementor

  • Resolved Deepak Kumar

    (@lakharadk)


    1 month, 2 weeks ago

    Hi Support Team,

    I am using the free version of plugin and update to the latest version. Now I don’t see the widget in Elementor to make story timeline.

    It is working fine in previous version 3.28.4
    And Timeline Widget For Elementor (Elementor Timeline, Vertical & Horizontal Timeline) Version 1.6.8

    See the problem in video – https://somup.com/cTh6lxMq7H

    Please help as I need this urgently for my site to show some important info.

    Quick help highly appreciated.


Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Jyoti Bhandari

    (@jyoti197)

    1 month, 1 week ago

    Hi @lakharadk,

    Thank you for reaching out.
    The issue you’re experiencing may be due to a conflict with another plugin on your site. We recommend temporarily deactivating other plugins one by one to identify if any of them are causing the conflict.
    If the issue persists after trying this, please let us know—we’re here to help and will gladly assist you further.

    Thank you.

    Thread Starter Deepak Kumar

    (@lakharadk)

    1 month, 1 week ago

    Hi @jyoti197
    I did conflict test and find that this is conflict with the theme.

    I am using theme UplandsVersion: 1.4.5 By Themovation and there is a plugin by this theme Page Builder Widget Pack Version 2.2.9 . Once I deactivate the plugin, widget appears in the Elementor left panel.

    How do we get this resolve ?

    Thanks

    Plugin Support Jyoti Bhandari

    (@jyoti197)

    1 month, 1 week ago

    Hi @lakharadk,

    We’ve identified the compatibility issue and found a solution. If you’d like to keep using the plugin, you can apply a simple code change. Please refer to this screenshot for guidance: View Screenshot

    If the issue persists after this change, feel free to let us know — we’ll be happy to assist further.

    Thank you.

    Thread Starter Deepak Kumar

    (@lakharadk)

    1 month, 1 week ago

    Hi @jyoti197 This solves the problem. Thanks a lot for your quick response and fixing the problem. Keep it up!

Viewing 4 replies - 1 through 4 (of 4 total)
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