Title: Missing Website
Last modified: December 13, 2017

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# Missing Website

 *  Resolved [Tessila](https://wordpress.org/support/users/tessila/)
 * (@tessila)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/missing-website-2/)
 * I just went to go to my website, and it brought me to a weird, different page.
   It has the correct URL, but it doesn’t show the website. Instead it shows a blank
   page with two big picture links. One is advertising the Virtue theme (which I’m
   using), and the other is advertising something else that I can’t figure out. 
   I clicked the two links, but it just reloads that page.
    I can go to my website
   dashboard (if I type it directly into the URL space), but I can’t go to the website
   itself. If I try to preview a product or page, it just brings me to a blank page.
   What happened to my website? I just was at it yesterday, and it was just fine.
   Does it have to do with the email that WordPress sent out about updating the 
   Privacy Policy?
    -  This topic was modified 8 years, 5 months ago by [Tessila](https://wordpress.org/support/users/tessila/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmissing-website-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [8 years, 5 months ago](https://wordpress.org/support/topic/missing-website-2/#post-9779905)
 * If you view source of your page, you’ll see the following. Try reinstalling your
   theme via FTP or your hosting control panel.
 *     ```
       <div class="main <br />
       <b>Fatal error</b>:  Uncaught Error: Call to undefined function virtue_main_class() in /home/electricchurch/tessilamcleanphotography.blackcoffeeranch.com/wp-content/themes/virtue/front-page.php:61
       Stack trace:
       #0 /home/electricchurch/tessilamcleanphotography.blackcoffeeranch.com/wp-includes/template-loader.php(74): include()
       #1 /home/electricchurch/tessilamcleanphotography.blackcoffeeranch.com/wp-blog-header.php(19): require_once('/home/electricc...')
       #2 /home/electricchurch/tessilamcleanphotography.blackcoffeeranch.com/index.php(17): require('/home/electricc...')
       #3 {main}
         thrown in <b>/home/electricchurch/tessilamcleanphotography.blackcoffeeranch.com/wp-content/themes/virtue/front-page.php</b> on line <b>61</b><br />
       ```
   
 *  Thread Starter [Tessila](https://wordpress.org/support/users/tessila/)
 * (@tessila)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/missing-website-2/#post-9779913)
 * Okay, what exactly does that mean when you say, “via FTP or my hosting control
   panel”?
 *  [staartmees](https://wordpress.org/support/users/staartmees/)
 * (@staartmees)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/missing-website-2/#post-9779915)
 * According to Sucuri, tour site has been hacker, [https://sitecheck.sucuri.net/results/tessilamcleanphotography.blackcoffeeranch.com/](https://sitecheck.sucuri.net/results/tessilamcleanphotography.blackcoffeeranch.com/).
   
   Carefully read an do as told on [https://codex.wordpress.org/FAQ_My_site_was_hacked](https://codex.wordpress.org/FAQ_My_site_was_hacked)
 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [8 years, 5 months ago](https://wordpress.org/support/topic/missing-website-2/#post-9779926)
 * Well, you’re going to learn a lot about FTP to clean up your site. (Thanks, staarmees,
   for running it through the Sucuri checker.) If you don’t know how to FTP to your
   site, please contact your host.
 * HOWEVER, when I view the “view payload” links from Sucuri, they’re just the error
   messages I noted above.
 * You need to download a new copy of your theme from wherever you got it in the
   first place, unzip it locally, then upload it to replace what’s in wp-content/
   themes/virtue on your host.
    -  This reply was modified 8 years, 5 months ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/).
 *  Thread Starter [Tessila](https://wordpress.org/support/users/tessila/)
 * (@tessila)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/missing-website-2/#post-9779963)
 * Okay, I just re-installed the theme and re-activated it, and now I can see my
   site, but now my menu is gone.
 *  Thread Starter [Tessila](https://wordpress.org/support/users/tessila/)
 * (@tessila)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/missing-website-2/#post-9779975)
 * Never mind. I got it. I assigned the menu location. The whole website’s in working
   order again.
 * Thank you both for your help! I really appreciate it.
    -  This reply was modified 8 years, 5 months ago by [Tessila](https://wordpress.org/support/users/tessila/).

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Missing Website’ is closed to new replies.

## Tags

 * [missing](https://wordpress.org/support/topic-tag/missing/)
 * [Missing website](https://wordpress.org/support/topic-tag/missing-website/)
 * [website](https://wordpress.org/support/topic-tag/website/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 6 replies
 * 3 participants
 * Last reply from: [Tessila](https://wordpress.org/support/users/tessila/)
 * Last activity: [8 years, 5 months ago](https://wordpress.org/support/topic/missing-website-2/#post-9779975)
 * Status: resolved

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