Support » Plugin: WooCommerce Zoho CRM Integration » Missing variant information in ZOHO

  • Hi

    Woocommerce behaves very oddly when it comes specific variant names.

    When a variable product with a simple variant name like “color” or “size” is added to cart or purchased, this variant name gets added to the title of the product and is saved in the database and can be exported to ZOHO like that.

    However, if you added another variant to this product, called it e.g. “Option” and values “yes” and “no” and added it to cart you would see that those 2 variants would then show below the product name and wouldn’t be exported to ZOHO.

    Here you can read more about WC adding to title only some variants >

    What is more, some themes (ours included) never add any variant names to the title.

    This is why only products with simple variant names show in ZOHO but then again not in all cases. A bulletproof solution would be to export all variants fields from the database and send them to product description in ZOHO CRM.

    Do you think you will be able to do this?

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