Title: Missing Users
Last modified: August 4, 2023

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# Missing Users

 *  Resolved [stpaulfresno](https://wordpress.org/support/users/stpaulfresno/)
 * (@stpaulfresno)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/missing-users-3/)
 * Version 2.6.9 – We just noticed that all of our users are no longer showing up
   in the User tab. I can download them and everyone is there. I deactivated the
   plugin and the users all show up. Activated it again and only a few show up.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [missveronica](https://wordpress.org/support/users/missveronicatv/)
 * (@missveronicatv)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/missing-users-3/#post-16946401)
 * [@stpaulfresno](https://wordpress.org/support/users/stpaulfresno/)
 * This code snippet will fix your WP All Users list.
    Bug report: [https://github.com/ultimatemember/ultimatemember/issues/1272](https://github.com/ultimatemember/ultimatemember/issues/1272)
 * `remove_filter( 'pre_get_users', array( UM()->classes['um\admin\secure'], 'filter_users_by_date_registered'));`
 * Install the code snippet into your active theme’s functions.php file
    or use 
   the “Code Snippets” plugin.
 * [https://wordpress.org/plugins/code-snippets/](https://wordpress.org/plugins/code-snippets/)
 *  [rogermbolton](https://wordpress.org/support/users/rogermbolton/)
 * (@rogermbolton)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/missing-users-3/#post-16947661)
 * Good day,
 * I have a similar issue. If I deactivate UM I can search for and see all the users
   in the admin dashboard but when I re-activate UM many of my users disappear and
   some when I search for them are not found.
 * I have downloaded the THEME!! functions.php file using ftp and edited it as you
   suggest. Logged out of the site, cleared the cache etc logged back in and the
   issue was resolved.
 * wp-content/themes/yourtheme/functions.php
 * /* Ultimate Members Users Not Showing */
 * remove_filter( ‘pre_get_users’, array( UM()->classes[‘um\admin\secure’], ‘filter_users_by_date_registered’));
 *  Plugin Support [andrewshu](https://wordpress.org/support/users/andrewshu/)
 * (@andrewshu)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/missing-users-3/#post-16962073)
 * Hi [@stpaulfresno](https://wordpress.org/support/users/stpaulfresno/)
 * This thread has been inactive for a while so we’re going to go ahead and mark
   it Resolved.
 * Please feel free to re-open this thread if any other questions come up and we’d
   be happy to help. 🙂
 * Regards

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Missing Users’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/)

 * 3 replies
 * 4 participants
 * Last reply from: [andrewshu](https://wordpress.org/support/users/andrewshu/)
 * Last activity: [2 years, 10 months ago](https://wordpress.org/support/topic/missing-users-3/#post-16962073)
 * Status: resolved